Facilities Helpdesk Coordinator

1 week ago

Brentwood, United Kingdom Vistry Group PLC Full time

Role overview

  • ID:
  • Entity: Vistry Services
  • Region: Vistry Services
  • Department: Group Facilities
  • Contract Type: Permanent - Full Time
  • Job Location: Brentwood, Essex
  • Date Posted:

We have an exciting opportunity for a Facilities Helpdesk Coordinator to join our team within Vistry Services, at our office in Brentwood, Essex. As our Facilities Helpdesk Coordinator, you will be the first point of contact for all facilities queries from our offices, liaising with both internal and external stakeholders.

We are pleased to say, this role can accommodate agile working arrangements.

  • Let's cut to the chase, what's in it for you...
    • Competitive basic salary and annual bonus
    • Agile working possible (dependent on role)
    • Up to 33 days annual leave plus bank holidays
    • Private Healthcare
    • Enhanced maternity, paternity and adoption leave
    • Competitive contributory pension scheme
    • Life assurance – 4 x your annual salary
    • Share incentive schemes
    • Employee rewards portal with many more benefits...
  • In return, what we would like from you...
    • Behave in line with our company values – Integrity, Caring and Quality
    • Passionate about customer service, facilities and housebuilding
    • Ability to work on your own and be part of a team
    • Effective communicator with previous experience liaising with stakeholders of all levels.
    • Keen to develop yourself professionally, and undergo appropriate training.
    • Eagerness to be involved in multiple projects and assist the team with ongoing larger scale projects.
    • Excellent communication skills
    • Experience in Microsoft Office packages
  • More about the Facilities Helpdesk Coordinator role...
    • Managing the facilities helpdesk which supports all offices
    • Raising new logs that come through via, in person, phone and email
    • Liaising with contractors, coordinators and landlords
    • Chasing progress of logs
    • Progressing quotations
    • Checking reports and job sheets
    • Closing down logs once confirmed that work has been completed
    • Updating trackers and filing documents
    • MI reporting
    • Raising Purchase orders for Facilities spend
    • Processing invoices for payment through COINS
    • Adhoc tasks as required

Finally, let's tell you a bit more about us...

We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.

You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.

#LI-WS1

Benefits

Agile Working

Offers a flexible way of working.

Annual Leave

Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.

Pension with Legal & General

Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available.

Volunteer Days

With 2 paid volunteer days a year, you can give back to communities and charities.

Why Vistry

Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.

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