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Broker Support Technician

3 months ago


SouthendonSea, Southend-on-Sea, United Kingdom The Recruiter Specialists Ltd Full time

This company is looking for a candidate with a wide range of experience to take on a diverse and engaging role. The responsibilities include:

  • Building and nurturing relationships with key colleagues and stakeholders, such as:
    • Risk Management and Compliance
    • Information Technology and Digital Management
    • Reporting Business Entity
    • Team Operations
    • Insurance Broking Authority (IBA)
    • Premium Processing (including Pro)
    • Claims Management
  • Preparing placement documentation, ensuring compliance with standards and market procedures.
  • Overseeing service delivery from third-party providers.
  • Being knowledgeable about end-to-end processes related to IBA, Premium Processing, Claims, and middle office duties.
  • Leading premium processing operations and assisting processing technicians with problem resolution.
  • Maintaining accurate placement records.
  • Using market and internal systems to facilitate placements.
  • Supporting internal File Audit processes and collaborating with audit teams as needed.
  • Working with clients and brokers to address Cash & Credit Control issues, analyze recurring problems, and recommend process improvements.

This is a hybrid, full-time position with a competitive salary and benefits package. Interested candidates should send their CV for review.

The Recruiter Insurance Specialists are acting as a Recruitment Agency.