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Ward Administrator

3 months ago

Maidstone, Kent, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time
Have you ever thought about a career in acute mental health services?


Would you like to be part of a CQC-rated "Good" service? Do you want to develop your skills, with the backing of a well-developed administration team, and have the opportunity to participate in appropriate training for this role? If your answer are yes, we have a Ward Administrator vacancy at Priority House Maidstone.


The post-holder will work alongside the Admin Team, support nursing staff and ward manager, enabling the team to offer consistency on Upnor Ward in a variety of tasks, ensuring targets are met and providing nursing staff with valuable support.

Post-holder will work in collaboration with another administrator


The post holder will be educated to 'C' Grade or above GCSE in Maths and English or equivalent and NVQ Level 3/RSA3 or equivalent.

Previous experience in an administrative and/or clinical role within the NHS is desirable.

You must be keen and reliable, and have a thirst for knowledge and experience. This is a development role that will involve training, on-the-job challenges, and multi-tasking. It is also essential that you communicate clearly, both verbally and in writing.


You will need to possess a sound understanding of confidentiality and be able to remain calm and professional when faced with changing or challenging situations.


Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.


We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.


The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.


You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.


The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman is recognised as playing a vital role in providing an exemplary service.

We are seeking a Ward Administrator to join our friendly administration team in an exciting and hard-working role.

Your main duties will include:
Scanning and saving documents

Maintaining filing systems in line with organisations policies and procedures.

Excellent customer service

Being based on the wards and can move across all our five other wards when needed

Maintaining the staff photograph boards

Updating the supervision trees and lead roles for the wards

Assisting with ensuring our wards are fully staffed by checking staffing levels daily and putting shifts out to NHS Professionals

Assisting with ward audits when needed

Keeping staff informed of their training compliance and escalating when necessary

To assist with the updating of all noticeboards, staff information folders and staff induction packs

Maintain agency staff door fobs

To maintain strict confidentiality at all times

Assisting with arranging and facilitating interviews for ward staff during absence

Working with the wards towards CQC, NHSE and CQUIN requirements when necessary

Work alongside the administrator in a variety of tasks to provide nursing staff with valuable support.