System Administrator

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Scottish Government Full time

Overview:

This role is a full time Fixed Term Appointment (with Fair and Open Competition) for a period of 23 months.


The System Administrator will be responsible for Mac devices, servers, networking, and accounts of the Digital Publishing developer network ("devnet").

This will include procurement, build, provision and management of Macs.

They will provide end user support and network management duties including maintaining the firewall and VPN. Use of configuration management tools to manage servers is an essential part of this role. An understanding of virtualization and cloud technologies (AWS) is an advantage.

The work includes liaising with suppliers and working together with colleagues in corporate IT roles. For example, they will ensure that devices antivirus software that satisfies corporate IT policies.


The System Administrator will be an essential point of contact for the on-boarding process which involves assigning equipment to new starters and ensuring colleagues can carry out their tasks successfully from their first day onwards.


Digital (DDaT) Pay Supplement

Responsibilities:

  • Providing IT support for the Digital Publishing team
  • Managing the developer network used by the team, including servers, laptops, desktops, network infrastructure and software
  • Collaboration with corporate IT support colleagues to resolve issues efficiently
  • Maintaining selfservice managed software installation
  • Management of assets, licences and user accounts
  • Assisting users with onboarding, hardware/software issues and account problems
  • Investigate opportunities to improve existing services

Competencies
Communications and engagement

Analysis and use of evidence

Improving performance

Self-Awareness

Essential Criteria & Qualifications:
No specific qualifications required.

Essential Criteria

  • Proactive and able to work independently, prioritising own initiatives and support.
  • Experience with managing software installation on macOS.
  • Network management and diagnostics.
  • Communicates effectively, demonstrating empathy and builds rapport with colleagues.

Location
Victoria Quay, Edinburgh, EH6 6QQ

This post is based in the above location, with hybrid working in line with current Scottish Government policies.

Minimum Time in post
You will be expected to remain in post for a minimum of 23 months.

How to Apply
For further information on this vacancy please download and review the "Person Specification" which you will find below.

Person_Specification_Band_B


When considering how your experience relates to the role, please tailor your CV and personal statement to reflect the role and the essential skills/criteria as described in the job description/person specification.


Please submit your CV and complete the personal statement in the box included, for this role you will also be asked to provide examples against the essential criteria.


The Scottish Government is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via

As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
**Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
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