HR Operations Assistant
4 weeks ago
Excited to grow your career?
Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.
About the role
We are looking for an experienced HR Operations Assistant to become part of our People Operations team.
Reporting to the HR Operations Team Leader, you will be responsible for delivering a number of HR related activities, following and advising on all necessaryHR policies and procedures.
What you'll be doing
- Ensures all offer documentation, preemployment checks, references and on boarding communication is completed within the necessary SLAs whilst ensuring a great client experience
- Continuously looks for ways to improve processes and improve the experience for our clients
- Follows all processes accurately and diligently, complies with all relevant regulation and legislation and achieve the highest possible standard of accuracy
- Actively problem solve and find solutions for queries that occur
- Identifies and escalates issues, where appropriate, to the People Operations Manager
- Supports the team's risk and control activities to ensure good client outcomes and risk management culture
- Works constructively and proactively with teams, managers and the wider HL Team to achieve consistently high levels of performance and client satisfaction
- Developing a wider knowledge of HR and responding to low level HR queries around our policies and procedures
About you
- Strong administration experience
- Excellent communication skills
- Minimum CIPD Level 3 qualified or studying towards
- Proven ability to work to the highest possible standards of accuracy and service to drive the right outcomes for clients, colleagues and the business
- HR experience preferable
- Workday experience desirable
Interview process
1-2 stage competency-based interview(s)
Working Schedule
We are based in Bristol, BS1 5HL. This role is a permanent role and full time. We have returned to the office, however for this role we offer a hybrid flexible working pattern. Offering up to £25,000 depending on experience.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos.
What's on offer?
- Discretionary annual bonus & annual pay review
- 25* days holiday plus bank holidays and 1day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year
- Flexible working options available, including hybrid working
- Pension scheme up to 11% employer contribution
- Sharesave scheme have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Health care cash plans including optical, dental, and out patientcare
- Gympass gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
- This role may also be available on a flexible working or part time basis please ask the Recruitment & Onboarding team for more information._
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