HR Advisor

2 weeks ago


Bristol, Bristol, United Kingdom Motability Operations Ltd Full time

About The Role:


We are looking for an HR Advisor to provide comprehensive HR support to the Coalville site as well as supporting the wider HR team when capacity allows.


The HR Advisor will be the first point of contact for generalist queries, supporting a range of HR activities and projects whilst representing the wider HR function.


About You:

They will have excellent communication, customer service and organisational skills as well as practical knowledge of Microsoft Office.

They will understand the importance of getting the basics right and show an interest in ensuring the administrative aspect of the role is undertaken to the highest standards.


This role is most suited to someone who strives to provide excellent customer service, enjoys coaching managers, resolving queries and someone who seeks ways to make improvements.

In addition, it is suited to someone who can work independently on a day-to-day basis, is self-organised and keen to build relationships across the organisation, gaining a strong understanding of our business objectives and the impacts this can have on our employees.

Minimum Criteria

  • Experience of managing employee relations case
  • Experience of working in a standalone HR role or can demonstrate aptitude to operate this way
  • An understanding of current UK employment legislation
  • Strong customer service ethos
  • Excellent attention to detai
Desirable Criteria

  • Proficient in Microsoft Office
  • CIPD Level 5 (or above) qualified
  • Analytical skills
  • Experience in supporting HR projects

About The Company:

Motability Operations is a unique organisation, virtually one of a kind.

We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK.

Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included.

We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers.

We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do.

They represent ambition, and we look for our people to live and breathe them every day:

  • We find solutions
  • We drive change
  • We care
As a Motability Operations team member, the benefits you can expect are:

  • Competitive reward package including an annual discretionary bonus
  • 15% noncontributory pension (9% noncontributory pension during probation period)
  • 28 days annual leave with option to purchase and sell days
  • 1 day for volunteering
  • Funded Private Medical Insurance cover
  • Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
  • Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
  • Funded health screening for over 50s
  • Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
  • Employee Discount Scheme with an app to save on the go
  • Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
  • Generous family leave policies


At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.

We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access.

With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.


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