Customer Relations Partner

1 week ago


Harlow, Essex, United Kingdom Excelcare Holdings Full time

Customer Relations Partner k depending on experience.


We have a great opportunity for an enthusiastic and well organised Customer Relations Partner to join the team at our Abbot Care and Nursing Home based in Harlow, Essex.

Becoming our Customer Relations Partner will involve ensuring that potential residents have a welcoming, seamless and professional journey whilst considering care with us.


As part of the promoting & marketing aspect of the role you would also be responsible (in partnership with the Management and Ancillary Teams) for ensuring that this beautiful Care Home Service showcases the facilities it has to offer and that the rooms and communal areas are maintained to a high standard.


About the role:

  • Undertaking a variety of marketing and sales activities to promote the home to prospective new residents and their families
  • Build relationships with the local community and promote the service
  • Customer engagement maintain ongoing communication with prospective and existing residents and family members to keep families assured that their family members are safe, well and settled.
  • Meet with customers on a regular basis to gain feedback and promote reviews of the home and gather testimonials.
  • To ensure the home is showcased in the best possible way at all times.
  • You will make a difference every day by engaging in meaningful activities with residents as well as promoting independence, choice, dignity and respect at all times

What we are looking for from you:

  • An outgoing and friendly personality
  • Sales and Marketing experience
  • Be empathic and understand to what can be a difficult choice for people to make
  • Ability to listen to concerns or complaints if required and ensure necessary action is taken to resolve as quickly as possible.
  • Ultimately you will be kind, caring and compassionate delivering great care is central to everything we do.

What we offer in return for your hard work:

  • 28 Days holiday including bank holidays
  • Contributory pension scheme
  • Refer a Friend Scheme rewarding £500 for every person you refer
  • DBS certificate (criminal records check) paid for by Excelcare
  • Comprehensive induction programme
  • Funded qualifications via the apprenticeship programme (for selfdevelopment)
  • Employee of the month £100 for outstanding contribution
  • Regular company events.
  • Terms and Conditions apply


  • Harlow, Essex, United Kingdom Excelcare Holdings Full time

    Customer Relations Partner k depending on experience.We have a great opportunity for an enthusiastic and well organised Customer Relations Partner to join the team at our Abbot Care and Nursing Home in Harlow, Essex. Becoming our Customer Relations Partner will involve ensuring that our potential residents have a welcoming, seamless and professional journey...

  • Public Relations

    1 week ago


    Harlow, Essex, United Kingdom Prime Appointments Full time

    Prime Appointments are pleased to have partnered with an automotive manufacturer based in Harlow who are seeking an enthusiastic Public Relations and Media Communications Executive.This is a hybrid working full-time permanent vacancy paying a salary of up to £28k.Reporting to the Marketing Manager, you could be involved in:Capturing product images according...


  • Harlow, Essex, United Kingdom Arrow Electronics Full time

    Position:Customer Returns Specialist NEJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of...


  • Harlow, Essex, United Kingdom Raytheon Intelligence & Space Full time

    Date Posted:Country:United KingdomLocation:Harlow, Essex, Kao One, Kao Park, Harlow, CM17 9NAPosition Role Type:UnspecifiedJob Title:Global Trade Export, Import and Customs Specialist - Team Leader**Location: Hybrid, and must be willing to travel to Harlow (Essex)Summary of RoleRaytheon UK is seeking a Global Trade(GT) Operations Team Leader with...


  • Harlow, Essex, United Kingdom Southam Selections Full time

    Customer Service ExecutiveHarlow£18k - £20kSoutham Selections are currently looking for a Customer Service Executive who can deal with all correspondence and paperwork for a busy insurance company based in Harlow. You will ensure that all the information / documents submitted are accurate and submittedwithin a timely manner.You need to be completely...


  • Harlow, Essex, United Kingdom Amazon Warehouse Full time

    At Amazon, we understand that work doesn't stop on the job.That's why we have warehouse jobs that work for you.Job title - Customer Service Delivery Station LiaisonLocation - DHW1 Third Avenue, Harlow CM19 5AW, United KingdomPay Rate - £ 12.70Shift: Wednesday-Saturday, 10:00 20:45Our mission at Amazon is to be Earth's most customer-centric company, and our...


  • Harlow, Essex, United Kingdom Huntress Full time

    Collections & Customer Service Agent Are you looking to work for a growing company who are a leading provider in their field?This is an exciting new opportunity for a Collections & Customer Service Agent to join a company based in Harlow. Hours are Monday to Friday on shift patterns (8am-4pm or 10am-6pm alternating every week). This is a fully office based...


  • Harlow, Essex, United Kingdom Concept Resourcing Full time

    Are you an experienced engineer in the biomedical sector with a qualification in the same area? We have an exciting new opening for a Technical Services Engineer in our Harlow offices. Role Provide technical support activities where needed across all departments Complete repairs for our return to base service. Manage e-quip spare parts data including the...


  • Harlow, Essex, United Kingdom The Digital Type Full time

    Job Description Job Title: E-commerce Marketing Manager - Painting the Past Location: Harlow (Hybrid role with 2-3 days a week in the office) With a newly set up company in the UK market, we are looking for an e-commerce superstar to help us shape and build the strategy and platform for this exciting new acquisition. If you are a self-starter wanting to...


  • Harlow, Essex, United Kingdom The Digital Type Full time

    Job Title: E-commerce Marketing Manager - Painting the PastAre you the right candidate for this opportunity Make sure to read the full description below.Location: Harlow (Hybrid role with 4 days a week in the office)Company Overview:Painting the Past was recently acquired by a global finishing company. With a newly set up company in the UK market, we are...


  • Harlow, Essex, United Kingdom The Digital Type Full time

    Job Description Job Title: E-commerce Marketing Manager - Painting the Past Location: Harlow (Hybrid role with 2-3 days a week in the office) Company Overview: Painting the Past was recently acquired by a global finishing company. With a newly set up company in the UK market, we are looking for an e-commerce superstar to help us shape and build the...


  • Harlow, Essex, United Kingdom Eco Efficient Home Solutions Full time

    Job Vacancy: Technical Administrator & Retrofit AssessorWant to apply Read all the information about this position below, then hit the apply button.Company: Eco Efficient Home Solutions (EEH)Location: Site & Office (Harlow)Job Type: Full-time, PermanentSalary: NegotiableBenefits: On-site parkingSchedule: 8-hour shift, Day shift, Monday to FridaySupplemental...

  • Operations Manager

    2 weeks ago


    Harlow, Essex, United Kingdom Mosaic Recruitment Ltd., Full time

    Salary £50-55k, good benefits and a hybrid working patternThe Role We are looking for an Operations Manager with relevant operations experience and transferable skills. Ideally you will have a FMCG production background and be able to ensure that the right stock in the right quantity ends up in the right placeJob Duties:Production planning and...

  • Operations Manager

    4 weeks ago


    Harlow, Essex, United Kingdom Mosaic Recruitment Ltd., Full time

    Salary £50-55k, good benefits and a hybrid working pattern The RoleWe are looking for an Operations Manager with relevant operations experience and transferable skills. Ideally you will have a FMCG production background and be able to ensure that the right stock in the right quantity ends up in the right place!! Job Duties: Production planning and...

  • Operations Manager

    4 weeks ago


    Harlow, Essex, United Kingdom Mosaic Recruitment Ltd., Full time

    Reporting directly into the MD this is a stand alone role.Salary £50-55k, good benefits and a hybrid working pattern The RoleWe are looking for an Operations Manager with relevant operations experience and transferable skills. Ideally you will have a FMCG production background and be able to ensure that the right stock in the right quantity ends up in the...

  • Barista

    2 weeks ago


    Harlow, Essex, United Kingdom Kbeverage Ltd Full time

    _Achievening Results _Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary...

  • HR Advisor

    2 weeks ago


    Harlow, Essex, United Kingdom Raytheon Intelligence & Space Full time

    Date Posted::00Country:United KingdomLocation:GBR01: Harlow, Essex, Kao One, Kao Park, Harlow, CM17 9NA, United KingdomPosition Role Type:UnspecifiedRole: HR AdvisorLocation: Hybrid, and must be willing to travel to one of our primary sites occasionallySummary of Role:The role of the HR Advisor is generic, delivering on a range of people related activity by...


  • Harlow, Essex, United Kingdom HL Display UK - The better shopping experience Full time

    HL is a global leader in in-store merchandising and communication, helping customers to create a better shopping experience around the world. Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 330,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste. As an Estimator,...

  • HR Administrator

    2 weeks ago


    Harlow, Essex, United Kingdom BMAT Full time

    BMAT have a vacancy for a HR AdministratorBased at Sir Frederick Gibberd College, Tendring Road, Harlow CM18 6RN (occasional need to cover at other sites within a reasonable distance if the need arises)This exciting new role will focus on the supporting our HR Business Partners to provide an effective clerical and welfare service whilst maintaining...


  • Harlow, Essex, United Kingdom Spitfire Staffing Ltd Full time

    Spitfire Staffing is currently recruiting on behalf of one of our well established and successful clients in Harlow.Title:Special Educational Needs and Disabilities (SEND) Operations Assistant.The Role: The SEND Operations Assistant provides administration and support to deliver ECC's statutory duties for SEN assessment, monitoring and review. Maintaining a...