Current jobs related to Patient Services Advisor - Ellesmere Port, Cheshire - Churchmere Medical Group
-
Patient Assistant
5 days ago
Ellesmere Port, Cheshire, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full timeJob OverviewWe are seeking a highly organized and detail-oriented Patient Assistant to join our Administration/Reception Team at Westminster Surgery. As a key member of our team, you will provide exceptional support to our GPs, clinicians, and service users, ensuring a seamless and efficient experience for all.CWP is committed to delivering high-quality...
-
Patient Assistant
5 days ago
Ellesmere Port, Cheshire, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full timeJob OverviewWe are seeking a highly organized and detail-oriented Patient Assistant to join our Administration/Reception Team at Westminster Surgery. As a key member of our team, you will provide exceptional support to our GPs, clinicians, and service users, ensuring a seamless and efficient experience for all.CWP is committed to delivering high-quality...
-
Patient Assistant
2 weeks ago
Ellesmere Port, Cheshire, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Assistant to join our Administration/Reception Team at Westminster Surgery. As a key member of our team, you will provide administrative support to our GPs, clinicians, and service users, ensuring the smooth operation of our surgery.The ideal candidate will have excellent...
-
Patient Assistant
2 weeks ago
Ellesmere Port, Cheshire, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Assistant to join our Administration/Reception Team at Westminster Surgery. As a key member of our team, you will provide administrative support to our GPs, clinicians, and service users, ensuring the smooth operation of our surgery.The ideal candidate will have excellent...
-
HR Advisor
5 days ago
Ellesmere Port, Cheshire, United Kingdom SGS UK Limited Full timeAbout the RoleWe are seeking a highly skilled HR Advisor to join our team at SGS UK Limited. As a key member of our HR department, you will play a vital role in supporting the smooth operation of various HR functions.Key ResponsibilitiesProvide expert HR guidance to management, ensuring compliance with employment laws and regulations.Implement effective HR...
-
HR Advisor
5 days ago
Ellesmere Port, Cheshire, United Kingdom SGS UK Limited Full timeAbout the RoleWe are seeking a highly skilled HR Advisor to join our team at SGS UK Limited. As a key member of our HR department, you will play a vital role in supporting the smooth operation of various HR functions.Key ResponsibilitiesProvide expert HR guidance to management, ensuring compliance with employment laws and regulations.Implement effective HR...
-
HR Advisor
4 days ago
Ellesmere Port, Cheshire, United Kingdom SGS UK Limited Full timeAbout the RoleWe are seeking a highly skilled HR Advisor to join our team at SGS UK Limited. As a key member of our HR department, you will play a vital role in supporting the smooth operation of various HR functions.Key ResponsibilitiesProvide expert HR guidance to management, ensuring compliance with employment laws and regulations.Implement effective HR...
-
HR Advisor
4 days ago
Ellesmere Port, Cheshire, United Kingdom SGS UK Limited Full timeAbout the RoleWe are seeking a highly skilled HR Advisor to join our team at SGS UK Limited. As a key member of our HR department, you will play a vital role in supporting the smooth operation of various HR functions.Key ResponsibilitiesProvide expert HR guidance to management, ensuring compliance with employment laws and regulations.Implement effective HR...
-
HR Advisor
2 days ago
Ellesmere Port, Cheshire, United Kingdom SGS UK Limited Full timeAbout the RoleWe are seeking a highly skilled HR Advisor to join our team at SGS UK Limited. As a key member of our HR department, you will play a vital role in supporting the smooth operation of various HR functions.Key ResponsibilitiesProvide expert HR guidance to management, ensuring compliance with employment laws and regulations.Implement effective HR...
-
HR Advisor
2 days ago
Ellesmere Port, Cheshire, United Kingdom SGS UK Limited Full timeAbout the RoleWe are seeking a highly skilled HR Advisor to join our team at SGS UK Limited. As a key member of our HR department, you will play a vital role in supporting the smooth operation of various HR functions.Key ResponsibilitiesProvide expert HR guidance to management, ensuring compliance with employment laws and regulations.Implement effective HR...
-
Occupational Health Nurse Advisor
14 hours ago
Ellesmere Port, Cheshire, United Kingdom Occupational Health Staffing Limited Full timeJob Title: Health and Safety AdvisorWe are seeking a qualified and experienced Occupational Health Nurse Advisor to join our team on a temporary basis. The successful candidate will work in Ellesmere Port, Wirral, and will be responsible for providing health surveillance and case management services.Key Responsibilities:Conduct health surveillance and case...
-
Occupational Health Nurse Advisor
11 hours ago
Ellesmere Port, Cheshire, United Kingdom Occupational Health Staffing Limited Full timeJob Title: Health and Safety AdvisorWe are seeking a qualified and experienced Occupational Health Nurse Advisor to join our team on a temporary basis. The successful candidate will work in Ellesmere Port, Wirral, and will be responsible for providing health surveillance and case management services.Key Responsibilities:Conduct health surveillance and case...
-
Beauty Advisor
2 weeks ago
Ellesmere Port, Cheshire, United Kingdom Estée Lauder Companies Full timeEstée Lauder Companies - Sales Advisor - Retail Beauty CareerJob Summary: Estée Lauder Companies is a leading global beauty company that operates a network of retail stores across the UK, offering a wide range of premium beauty products from various brands. We are seeking a highly motivated and customer-focused Sales Advisor to join our team in one of...
-
Beauty Advisor
3 weeks ago
Ellesmere Port, Cheshire, United Kingdom Estée Lauder Companies Full timeEstée Lauder Companies - Sales Advisor - Retail Beauty CareerJob Summary: Estée Lauder Companies is a leading global beauty company that operates a network of retail stores across the UK, offering a wide range of premium beauty products from various brands. We are seeking a highly motivated and customer-focused Sales Advisor to join our team in one of...
-
Financial Advisor
2 days ago
Ellesmere Port, Cheshire, United Kingdom Ortus PSR Full timeUnlock Your Potential as a Financial AdvisorAre you a fully qualified Financial Advisor (Level 4, SPS) with a pension transfer qualification looking for a challenging and rewarding role? Our client, a leading wealth management firm, is seeking a talented individual to join their expanding Expat Advisory Team based in the UK.About the Role:Client Bank...
-
Financial Advisor
2 days ago
Ellesmere Port, Cheshire, United Kingdom Ortus PSR Full timeUnlock Your Potential as a Financial AdvisorAre you a fully qualified Financial Advisor (Level 4, SPS) with a pension transfer qualification looking for a challenging and rewarding role? Our client, a leading wealth management firm, is seeking a talented individual to join their expanding Expat Advisory Team based in the UK.About the Role:Client Bank...
-
Senior HR Advisor with Travel
7 days ago
Ellesmere Port, Cheshire, United Kingdom SGS Full timeHR Advisor Job DescriptionAt SGS, we are seeking a highly motivated and experienced HR Advisor to join our team. As an HR Advisor, you will play a crucial role in supporting the HR department and ensuring the smooth operation of various HR functions.Key Responsibilities:Provide HR guidance to management on employee relations, performance management, and case...
-
Senior HR Advisor with Travel
7 days ago
Ellesmere Port, Cheshire, United Kingdom SGS Full timeHR Advisor Job DescriptionAt SGS, we are seeking a highly motivated and experienced HR Advisor to join our team. As an HR Advisor, you will play a crucial role in supporting the HR department and ensuring the smooth operation of various HR functions.Key Responsibilities:Provide HR guidance to management on employee relations, performance management, and case...
-
Pension Transfer Advisor
3 weeks ago
Ellesmere Port, Cheshire, United Kingdom Ortus PSR Full timeFinancial Advisor – Expat Advisory Team | Ortus PSR Are you a fully qualified Financial Advisor (Level 4, SPS) with a pension transfer qualification, looking for a challenging and rewarding role? Our client, a leading wealth management firm, is seeking a talented individual to join their expanding Expat Advisory Team. About the Role: This exciting position...
-
Parts Advisor
3 weeks ago
Ellesmere Port, Cheshire, United Kingdom Sytner Group Full timeAbout the RoleSynter Group is seeking a highly motivated and dedicated Parts Advisor to join our team at Porsche Centre Chester.As a Synter Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and...
Patient Services Advisor
3 months ago
Job description
An exciting opportunity for a Patient Services Advisor (Medical Receptionist/Call Handler) has arisen to join our practice either full (37.5 hours/week ) or part-time (28.5 hours/week).
A typical day is 8am - 6.00pm and then you will need to be able to cover additional evening (until 8pm) and Saturday morning shifts on a rota basis.
JOB DESCRIPTION
JOB TITLE:
PATIENT SERVICES ADVISOR
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a professional, efficient and effective way.
To act as a focal point of communication between the GPs, Receptionist, Practice Manager, Patients and local Chemists as well as other members of the primary health care team to ensure patients repeat medication is produced within the current protocols of the surgery.
Provide general assistance to the Practice team and project a positive and professional image to patients and other visitors, either in person or via the telephone.
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the Patient Services Team may include any or all of the items in the following list.
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Deal with all general enquiries, explain procedures and make new and followup appointments.
- Receive and make telephone calls, transfer calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and nondisruptive manner.
- Deal with all tasks received, whether patient related or not, in a timely and accurate manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Ensure that all registrations and deductions are completed in line with practice procedure.
- Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- To process, all repeat medication requests sent in by patients using the various protocols in place.
- To accurately update patient's medical records with medication changes as required, including following discharge from hospital.
- To take repeat prescription requests in a number of ways including over the telephone, via the fax machine, post, online request etc.
- To liaise with patients and chemists regarding queries and requests.
- To ensure repeat medication is issued in line with the protocols that are already in place, and where queries are raised that they are dealt with in the best way.
- Opening and locking up premises.
- Undertake any other additional duties appropriate to the post as requested by your line Manager, the Partners or the Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others' health and safety and infection control as defined in the practice Health & Safety policy, the practice Health Safety manual, and the practice Infection Control policy and published procedures.
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Responsible for the correct and safe management of the specimens.
- Responsible for hand hygiene across the practice.
