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People Advisor

3 months ago


Shrewsbury, Shropshire, United Kingdom Croud Full time

ROLE OVERVIEW:


Croud is a digital marketing agency with a unique business model, recently named a Sunday Times Best Place to Work 2023.

The People Advisor will
deliver a proactive and flexible HR service to our offices (UK & International).

They will work with the wider People Team to
deliver a first class HR service across Croud Inc and acquired companies.

This is an excellent opportunity for a People/ HR professional to work within a forward thinking, fun and passionate business and hone their craft.

You will have
previously worked as a People Advisor (or similar).


Croud operates a
hybrid working model with a
minimum of 3 days a week based in our
Shrewsbury office and the remaining days from home if you wish.


RESPONSIBILITIES:

  • Manage the day to day HR activity with a firm handle and understanding of HR processes, responding to employees in a timely and approachable manner
  • Manage low level employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, escalating where necessary to appropriate member of the People Team
  • Advise managers on the terms and conditions of employment and knowledge and share best practice with them
  • Be the first line of support in performance management and coaching managers on the appropriate steps to take
  • Advise managers on HR policy and procedures
  • Manage all maternity, paternity and shared parental leave requests
  • Work with the Senior People Partners to ensure that all policies and procedures are kept up to date with information and legislation changes
  • Participate in the implementation of specific projects, initiatives, procedures and guidelines, owning projects where appropriate
  • Produce reports and key metrics to drive and support business decisions and support the Senior team
  • Other ad hoc tasks as commensurate with your role

PERSON SPECIFICATION:

  • CIPD Level 3 or equivalent
  • Proven track record as a HR generalist
  • Recruitment and selection experience
  • Proficient HRIS Systems user
  • Good understanding of Employment Law
  • Excellent IT skills competency in Powerpoint, Microsoft Word and Excel
  • Excellent verbal and communication skills
  • Resilient
  • Data Driven with demonstrable experience of HR metrics
  • Team player

COMPANY BENEFITS:

Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless

On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include:

  • 25 days holiday a year
  • Annual performance bonus
  • Sale commission
  • Recruitment referrals bonus
  • Gym membership contributions
  • Ride to Work scheme
  • Rail card
  • Season Ticket loan
  • Free fruit, snacks, breakfast cereals and tea & coffee
  • Free home office chair and screen
  • Enhanced maternity and paternity package
  • Life and income protection
  • Medical cash plan
  • Agile Working Policy


Standard hours are from 9.00am to 17:30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).