Sales Support Associate

2 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Everest 2020 Ltd Full time

Sales Support Associate

Salary:
£22,288 per annum

Everest Home improvements is a leading brand in the UK for home improvements. We provide the best products and services in our industry.


Working in a friendly team environment in head office in Welwyn Garden City, Hertfordshire, your role as a Sales Support Specialist, you will be a vital member of our day-to-day operations and be responsible for providing administrative and operational support to our sales team.


What the role will involve:

  • Discuss with customer needs and requirements of services required
  • Communicate with customers to confirm appointments and provide necessary information
  • Coordinate with sales team to ensure they are wellprepared for appointments
  • Document customer interactions and maintain accurate records within the business databases
  • Continuously improve product and service knowledge to better assist customers
  • Work collaboratively with colleagues across the business to maintain strong relationships and share best practice

What we are looking for:

  • Ability to work in a face paced, customer focused environment.
  • Customer focused with a passion for delivering exceptional service
  • Excellent active listening skills
  • Experience working in a contact centre although this is not essential.
  • Computer literacy is essential.
  • Efficient, engaging, concise and clear communications skills both verbally and in in writing.
  • Coachable, driven & resourceful individuals.
  • People who are resultsoriented & passionate about helping businesses grow.

What we can offer:

  • Salary of £22,288 per annum.
  • Free on
- site parking.

  • 33 days holidays (including public holidays)
  • Employee Assistance Programme.
  • Staff discount available.
  • Friendly and supportive team.


We are an equal opportunities business and do not discriminate on the grounds of 'Protected Characteristics' as defined under the Equality Act and other relevant UK legislation.



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