Hertfordshire Sexual Health Admin and Outreach

2 weeks ago


Stevenage, Hertfordshire, United Kingdom METRO Charity Full time
Programme METRO is working in partnership with Central London Community Healthcare Trust (CLCH), to deliver our ISHS in Hertfordshire.

On this new five-year contract, the METRO team will be fully integrated and co-located within CLCHs services in Hertfordshire, delivering outreach activities in the local community tailored to local needs.

The service aims to reach those who are most vulnerable or at risk, and involves collaboration with local outreach organisations targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas.

Main tasks Deliver outreach sessions in Hertfordshire to include the most vulnerable or at risk, collaborating with local outreach organisations, targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas Support the day-to-day running of sexual health programmes across Hertfordshire, e.g.

by preparing resources and supplies, helping set up events, posting activity on social media, checking stock levels, etc.

Encourage people to screen for chlamydia and gonorrhea and to register for in a variety of venues and scenarios, fully explaining the schemes and their benefits Support sexual health training to big and small groups in several settings, to both service users and professionals Support and maintain relationships with current and new partners across Hertfordshire by remaining a professional ambassador of the programme at all times Contribute content for newsletters, quarterly/annual reports and service evaluations for management Process chlamydia and gonorrhoea screening kits, and condom orders, checking data to support orders Manage and dispatch online registrations, distributions and site orders Manage and maintain appropriate levels of condoms and testing kits in a tidy and organised fashion Ensure the Get it website is kept up to date Support website and site queries Understand the full suite of Integrated Sexual health Service (ISHS) services, signposting and making referrals or professional connects when appropriate Understand safeguarding and child sexual exploitation (CSE) risks and be able to follow safeguarding procedures, including making safeguarding reports to the local authority and following Fraser Guidelines Ensure confidentiality of data, particularly when dispatching data to external agencies, and have an awareness / understanding of data protection issues, in line with METROs Information Governance Policies and procedures.

Other duties Adhere to METRO policies and procedures at all times.

In line with METROs policy on Information Governance (IG), confidentiality and data handling, you will be expected to undertake, pass and maintain the required IG modules as indicated by your line manager.


Ensure sensitive and confidential recording and handling of information in accordance with the Data Protection Act, GDPR regulations and METROs Information Governance policies.

In line with METROs policy on Safeguarding, you will be expected to undertake, pass and maintain the required Safeguarding Training modules as indicated by your line manager.

Attend regular supervision, and to undertake appropriate training as agreed.

Maintain and update knowledge, skills and undertake continuing education in accordance with personal and service needs within a framework of a personal development plan.

Undertake any other appropriate duties as requested by your manager.

If these duties are extensive and of a higher job description scale, the terms and conditions of the post may be varied in negotiation with your line manager.



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