Customer Support Representative
2 weeks ago
As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.
This is a full-time position with opportunities for growth and advancement.Duties:
- Respond to customer inquiries via various face to face channels in a timely and professional manner
- Provide accurate information about products, services, and promotions
- Assist customers with order placement, tracking, and returns
- Upsell additional products or services to enhance the customer experience
- Resolve customer complaints or issues with patience and empathy
- Perform data entry tasks to update customer records and maintain accurate documentation
- Analyze customer feedback to identify trends and areas for improvement
- Collaborate with crossfunctional teams to address customer needs effectively
Experience:
- Previous experience in a customer support or similar role preferred
- Excellent communication skills, both verbal and written, in English (bilingual or multilingual skills are a plus)
- Strong phone etiquette and active listening skills
- Proficient in data entry and navigating computer systems
- Ability to analyze information and problemsolve effectively
Job Types:
Full-time, Permanent
Pay:
From £25,098.18 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 11/05/2024
-
Customer Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Pareto Full timeCustomer RepresentativeLocation: GlasgowSalary: £26k (£31.6k OTE)REF:J13553:SCO:GJ:CRSector: TelecomsWorking for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.The Role: Customer RepresentativeAs a Customer...
-
Customer Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Communications and Solutions Partners Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and support.Duties: Answer incoming customer inquiries in person Provide accurate and timely information to customers regarding...
-
Customer Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom G TELECOMMUNICATION LTD Full timeWe are seeking a motivated and results-oriented Customer Sales Representative to join our growing team. As a Customer Sales Representative, you will be responsible for engaging with customers, understanding their needs, and providing tailored solutions to meet those needs. You will drive sales and contribute to the overall success of the company by building...
-
Customer Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom CSP U.K. LTD Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working with people and has excellent communication...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom AkzoNobel Full timeCustomer Service RepresentativeCromadexCompetitive salary and benefits packageGlasgow - Kinning Parkway Ind. EstateOperating in over 150 countries, AkzoNobel is home to well-known brands, such as the UK's favourite Dulux paint, and has been awarded Top Employer status in the UK & Europe. We are now recruiting a Customer Service Representative to assist the...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom HEADWAY DIGITAL LTD Full timeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our teamAs a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction with our products and services. If you have a passion for helping others and a knack for...
-
Customer Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Headway International Group Full timeAbout Us:At Headway International, we embrace the power of diversity and leadership, recognizing that it forms the backbone of our organization. We celebrate the unique perspectives and backgrounds of our team members, fostering an inclusive environment that thrives on collaboration and innovation.Are you a dynamic and motivated individual with a passion for...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom G TELECOMMUNICATION LTD Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing timely assistance, resolving inquiries, and ensuring a positive experience. You will play a crucial role in maintaining customer satisfaction and fostering long-term...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom HEADWAY & CO BUSINESS CONSULTANCY LTD Full timeWe are seeking motivated and dynamic individuals to join our team as Customer Sales Representatives. As a Customer Service Representative, you will be responsible for building and maintaining relationships with customers, identifying their needs, and recommending products or services to meet those needs.Duties: Handle and resolve customer complaints in a...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Staffline Group Full time £23,873Apply today to work as a Customer Service Representative in Glasgow for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering...
-
Customer Sales Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom ENVISION AGENCY LTD Full timeWe are seeking a Customer Representative to join our team. The Customer Representative will be responsible for providing exceptional customer service and support to our clients.Duties: Responding to customer inquiries inperson Providing information about products and services Resolving customer complaints or issues in a timely manner Collaborating with other...
-
Customer Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom ALPHAATOMIC LTD Full timeAre you a proactive problem-solver with a passion for helping others? Do you thrive in a dynamic environment where every interaction is an opportunity to make a difference? If so, we want you to join our team as a Customer Service RepresentativeDuties: Providing exceptional customer service in person Handling customer inquiries and resolving issues promptly...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Vision Glasgow Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys helping others and has excellent communication...
-
Customer Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom HEADWAY & CO BUSINESS CONSULTANCY LTD Full timeResponsibilities: Assist customers with inquiries, orders, and issue resolution Up sell products or services to increase revenue Analyse customer needs to recommend appropriate solutions Maintain a positive, empathetic, and professional attitude toward customers at all timesQualifications: Strong phone etiquette and communication skills Ability to upsell...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full time £23,200Customer Service Representative (back shift) - Glasgow Location Glasgow Sector Customer Service Salary Range 23, ,999 Recruiter PDA Search & Selection Limited Date Posted Jan 24, 2024 Position: Customer Service Representative (backshift) Salary: £23,200 per annum Location: Glasgow Hours: Full Time Hours of work: Shifts are between 12:00pm –...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Search Consultancy Full timeWant a job in customer service that you can really get your teeth into? We are looking for people with an eye for detail and an investigative interestTesco Bank Customer Service Representative, from £20,500 per annum, 36 hours per week, permanent, Glasgow City CentreWe currently have customer service representative opportunities for anyone who knows that a...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full timeCustomer Service Representative (day shift) - Glasgow Location Glasgow Sector Helpdesk Salary Range 23, ,999 Recruiter PDA Search & Selection Limited Date Posted Jan 24, 2024 Position: Customer Service Representative (day shift) Salary: £23, recruiting for the 3 positions) Location: Glasgow Head Office Hours: Full Time Hours of work: Shifts are...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Channel Partners Limited Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.Duties: Analyze customer inquiries and provide accurate and timely responses Communicate...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Perfect Career Full timePosition: Customer Service Representative (Backshift)Salary: £23,200.00 per annumLocation: Glasgow Head OfficeHours: 37.5 hours per week working 5 days out of 7 days (Full time & Permanent)Hours of work: Shifts are between 12pm and 10pmWe are advertising this Helpdesk Customer Service Representative role on behalf of our client 'City Facilities Management'....
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full time £10,000Customer Service Representative - Glasgow Location Glasgow Sector Helpdesk Salary Range 10,000 or less Salary £11.90 per hour Recruiter PDA Search & Selection Limited Position: Customer Service Representative (out of hours) Salary: £11.90 per hour Location: Glasgow Head Office Hours: 15 hours per week – temporary contract until 31/12/2023...