Customer Service Representative
1 week ago
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.
Duties:
- Analyze customer inquiries and provide accurate and timely responses
- Communicate effectively with customers in person
- Perform data entry to update customer records and maintain accurate information
- Demonstrate phone etiquette and professionalism in all customer interactions
- Collaborate with other team members to ensure customer satisfaction
Skills:
- Strong communication and interpersonal skills
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Excellent problemsolving skills and the ability to think critically
Salary:
From £23,271.84 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 16/04/2024
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