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General Manager

3 months ago

London, Greater London, United Kingdom Origin Coffee Full time £38,000

General Manager at Charlotte Road, Shoreditch

  • Take the lead in setting the benchmark for coffee in Shoreditch
  • Educate the customer base into the world of specialty coffee
  • Contribute to how our presence sits in the London, UK, and Europe scene

Main Responsibilities:

  • Full management and operational responsibility
  • Lead the team to deliver impeccable customer service
  • Identify learning and development opportunities
  • Review financial data and make operational adjustments

Key Duties:

  • Financial performance management
  • Brand and marketing retail displays
  • Maintain a safe and legal work environment
  • Stock inventory control
  • Work with suppliers to achieve desired Gross Profit percentage
  • Select a range of coffees for the café
  • Maintain a clean and hygienic café environment
  • Employee management and development

Qualifications and Skills:

  • Experience in the specialty coffee and hospitality industry
  • Proven operational and financial understanding
  • Good command of English language
  • Proficiency in Microsoft Office 365 and digital systems

Desirable Qualities:

  • Efficiency, effectiveness, and organization

Benefits:

  • Competitive Salary: Up to £38,000 FTE per annum + up to £2,000 bonus based on performance
  • Permanent and full-time contract
  • 26 days holiday including your birthday off, plus 8 bank and public holidays
  • Pension contributions and various leave policies

Work Environment & Wellbeing Support:

  • Mental Health and Physical First Aid Training
  • Employee Assistant Programme
  • Financial Wellbeing Support
  • Continued Professional Development

Additional Perks:

  • SCA Training
  • Employee Referral Scheme
  • Time off for volunteering, cycle to work scheme, and more
  • Regular social and team events