Technical Medical Services Engineer

7 days ago


Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

Technical Field Service Engineer

The main responsibility of the Technical Field Service Engineer is to provide on-site technical support for the entire range of Mitsubishi Electric products. This includes tasks such as commissioning, health checks, fault finding, and investigative works.

Company: Mitsubishi Electric

The aim is to ensure excellent customer service and act as a problem solver in all aspects of the job. The role necessitates a high level of technical expertise, industry knowledge, and practical experience in Refrigeration and Air Conditioning.

  • Always adhere to Health & Safety protocols and collaborate with the administration team to develop risk assessments and method statements.
  • When engaging with other departments, maintain a positive attitude with an emphasis on customer satisfaction and providing top-notch service.
  • NVQ Level 3 certification in Refrigeration and Air Conditioning.
  • Proficiency in working with Electrical and Electronic components while demonstrating safe practices.
  • Possession of a Clean Driving License.

Benefits:

  • Competitive annual leave entitlement - starting at 25 days per year and increasing by one day annually up to 27 days.
  • Flexible Working arrangements - options include remote work and hybrid setups.
  • Pension plan.
  • Life Assurance coverage.
  • Private Medical, Dental Insurance, and a Cash Plan Scheme (Individual coverage sponsored by Mitsubishi).
  • Access to exclusive discounts through Mitsubishi's platform.
  • Colleague Referral Program.
  • Holiday Purchase option.
  • Long Service Recognition.
  • Cycle to Work Initiative.
  • Sports & Social Club (Activities like theatre outings, Ascot races, Paintball, and Darts).
  • Employee Assistance Programme, including additional services like Eldercare & Best Doctors.

Equality and Diversity:

Mitsubishi Electric actively promotes workforce diversity through various initiatives.



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