Healthcare Support Worker

2 weeks ago


Ilford, Greater London, United Kingdom NELFT NHS Foundation Trust Full time
An exciting opportunity has arisen on our Female Acute Ward for a Band 3 Healthcare Support Worker position.


Knight Ward is an accredited 20 bedded female acute ward based at Sunflowers court for adult females aged 18 and over.

The service hosts patients who are informal and those who are detained under section 2 and 3 of the MHA for assessment/treatment.

This provides an exciting environment which gives our service users an opportunity to start their recovery journey

Greater opportunities for implementation of new ideas and setting standards in line with NELFT values


The post holder will be joining a multi-disciplinary team which is committed to the provision of high-quality patient centered care for all who use the service.

The post holder will ideally have previous experience of working with mental health issues and managing aggression.

The role will involve supporting nursing staff during admissions, carrying out some clinical observations, taking responsibility for the safety of the ward by making sure the ward environment is safe for service users, escorting service users to their appointments and many more.

Please refer to the attached JD


Our Trust provides a wide range of mental health inpatient services including older adult, adult acute, learning disabilities, low secure services, young people and a Male PICU.


Knight Ward has a multi-disciplinary team which comprises of a Matron and Ward Manager, Deputies, Clinical Leads, staff nurses and Support Workers.


There are 2 Consultant Psychiatrists who run ward reviews Monday to Friday with the support of three Junior doctors, an OT and OT assistant, Psychologist and Assistant Psychologist.


You should have well-developed communication skills with patients/ colleagues and be able to provide an initial response to patient and other agencies queries, concerns, and signpost/direct as appropriate.

You will also be able to prioritise your work, be a team player, use your initiative and meet deadlines.

See job description attached

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