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Account Manager
3 months ago
redk is hiring for an Account Manager in Greater London Are you ready to join a dynamic team and enhance customer engagement strategies? Redk is seeking a proactive Customer Success and Account Manager to manage customer relationships effectively. This role involves serving as the main contact for all account management matters, driving renewals, and ensuring customer satisfaction.
Key Responsibilities:
- Build and maintain long-lasting customer relationships.
- Act as the main point of contact for customer account management.
- Drive timely contract renewals and enhance customer engagement.
- Develop tailored engagement strategies for customer success.
- Negotiate contracts to maximize profits and customer satisfaction.
- Monitor and analyze customer health metrics regularly.
- Collaborate with internal teams to align on account strategies.
- Identify growth opportunities and collaborate with sales teams.
- Educate customers on new products and services.
- Provide detailed reports on account status and business outcomes.
What We Offer:
- An opportunity to work in a fast-paced, innovative environment.
- A competitive salary and benefits package.
- The chance to work with influential clients in the industry.
Skills and Qualifications:
- Proven work experience in Account Management or related roles.
- Ability to communicate and influence key stakeholders.
- Experience delivering client-focused solutions.
- Ability to manage multiple projects with attention to detail.
- Excellent negotiation and presentation skills.
- Strong verbal and written communication skills.
- Bachelor's degree in Business Administration or related field.
