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Administrator - Medical Records
2 weeks ago
Medical Records Administrator | Macclesfield | Full time | Permanent | 37.5 hours | £22,386 per annum
Spire Regency Hospital has an exciting opportunity for an experienced individual to join our outpatient appointments team as Outpatient Administrator on a Fixed term basis to cover maternity leave
Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare.
Working Hours: Shifts between 07:00-18:00, Monday to Friday with occasional weekend work
Contract Type: Permanent
As Medical Records Administrator you will provide routine clerical support within the Records Department to ensure an effective and efficient case note filing and extraction service to all users.
Duties and responsibilities
- To include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies
- To review the storage of case notes both on and off site when culling for retention and destruction, ensuring data corresponds with the Patient Administration System meeting the information governance standards
- To record and track, using the Patient Administration System (SAP), the return of case note folders to the filing area and sorting, alphabetically or numerically, in readiness for them to be filed
- To update spreadsheets with relevant attendance details, dates and alert sheets to be assessed and evaluated to ensure that both Spire policy and Information Governance standards are adhered to
- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies
Who we're looking for:
- Good standard of secondary education with demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, in an office and / or customer service environment
- Excellent interpersonal and communication skills
- Ability to build and maintain effective working relationships, both internally and externally
- Strong focus on delivering and meeting customer expectations
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels
- The ability to work effectively as part of a team
- IT literate and a competent user of the MS Office suite of products
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Free Car park
- Free DBS
- Free Uniform
We commit to our employee's well-being through work life balance, on-going development, support and reward.
Our Values
- We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
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