Customer Advisor

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom Places for People Full time

So, what are you waiting for? Join a Community that cares about you

More about your role


Your role is to provide customer service to residents, in such a manner that client expectations and SLAs are met, whilst complying with statutory and contractual requirements.


The role will require you to work with a customer comes first approach, the role will involve you working with a wide variety of customers and sometimes in challenging situations.


This role will require you to deliver a high level of customer service to residents, acting as their main point of contact during the customers tenancy.

For more information please download our job profile available on our website.

More about you


The ideal applicant will have a passion for customer service and will have experience working in a customer focused environment, if you are a graduate who is looking to start their career in the property industry we may have the ideal opportunity for you.

Training for this role is provided, you will be provided with the necessary knowledge to be successful.


Do you have good organisational skills and enjoy multi-tasking if you do this may be the perfect role for you.

We are looking for someone who has people first approach and is spirited.

Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

  • Competitive salary, with a salary review yearly
  • Training and development

What's next?


If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.



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