Customer Service
1 week ago
Eggfree Cake Box is dedicated to producing the highest quality egg free, vegetarian fresh cream and icing cakes for all occasions.
We are a fast paced cake franchise based in Telford. We are looking to recruit a cake decorator who can also provide a good customer service.Skills and Experience:
- Strong Customer Service to include excellent verbal communication and listening skills
- Previous experience of taking orders both facetoface and over the phone
- The ability to assist and advise customers to satisfy their needs
- Handling cash and card transactions
- Multi Tasking ability to use own initiative and be proactive
- Food Hygiene and Sanitation
- Previous cake decorating skills are desirable but not essential as training will be provided
Roles and responsibilities include:
- To work as part of a team to ensure that all orders and daily checks are met
- Produce a full range of high quality Cakes according to customer requirements and meet the specifications and standards set by the brand
- Customer focused to ensure seamless customer journey/experience
- Follow the Production plan to ensure the right quantity of Products are produced within set timeframes
- Working with all Members of the team including management and also work well as an individual
- Ability to follow processes, manage time and prioritise tasks
- Maintaining a clean working environment at all times to meet health and safety standards
We have an excellent history of training new staff and developing skills both related to cake making/decorating and to that of working in a busy business.
If this sounds of interest to you, please send in your cover letter and CV. We look forward to hearing from you.Job Types:
Full-time, Part-time
Salary:
£6.00-£9.68 per hour
COVID-19 considerations:
SANTISED REGULARLY
Job Types:
Full-time, Part-time
Part-time hours: 20 per week
Salary:
£6.00-£10.42 per hour
Benefits:
- Discounted or free food
- Flexitime
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
CUSTOMERS AND STAFF WEAR FACE MASKS
Ability to commute/relocate:
- Cambridge: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Reference ID:
ASDA- CUSTOMER SERVICE
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