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Hotel Operations Apprentice

3 months ago

Auchterarder, Perth and Kinross, United Kingdom Gleneagles Full time

Job Ref:

GLE1689

Branch:

The Gleneagles Hotel

Location:

The Gleneagles Hotel, Auchterarder

Salary/Benefits:

£25,801 annual salary

Contract type:

Fixed Term

Hours:

Full Time

Hours per week:
39

Posted date:
06/03/2024

Closing date:
21/04/2024

COME AND JOIN US
:

We are seeking
dedicated and ambitious
Hotel Operations Apprentices.


Gleneagles has inspired generations of apprentices who've learnt their trade in our beautiful hotel, honed their craft and kick-started successful careers in the field of luxury hospitality.


So much more than a job, our Hotel Operations Apprenticeship is the chance to earn while you learn, a journey of discovery, an opportunity to learn from experts at the very top of their game, an outstanding professional development experience, and an industry kitemark that is recognised globally.

The on target earning potential for this role is £25,801 / annual salary based on a 39 hour contract - comprising a base salary of £21,801, plus a qualified estimate of £4,000 in gratuities and service charge.
  • As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

ABOUT GLENEAGLES:


One of the world's most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century.

Recently named winner of the 'Art of Hospitality' award 2023, as well as no.32 in the new global ranking of The World's 50 Best Hotels, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.


WORKING AT GLENEAGLES:

We're devoted to making our people feel as valued as our guests.

In this way, we strive to support the whole 'you' - not just the professional part but the personal part too.

People join our team for all sorts of reasons.

Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location; Auchterarder, just off the A9.

Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role:

  • The Hotel Operations Apprenticeship is a unique and immersive 18 month, handson programme that leads to a Hospitality Level 5 qualification accredited by the Scottish Qualifications Authority and a permanent position on successful completion of the apprenticeship.
  • Fully immersed in operations from day one, you'll be learning on the job, building your talents and developing your experience. Under the caring mentorship of a dedicated Development Partner, you'll be fully supported throughout the programme and provided with unlimited opportunity for fun, adventures and making happy memories and lifelong friendships as you go
  • With automatic enrollment into our Gleneagles Academy, you'll also have access to some of the best learning and development opportunities in the field of luxury hospitality. From supplier visits and masterclasses to training workshops and opportunities with key industry brands and organisations, your development journey in our Glorious Playground will be unrivaled.
  • You will graduate from your Hotel Operations Apprenticeship with the skills and experience to forge a successful career and the confidence to make your mark in the world of luxury hotels.

During your apprenticeship you will;

  • Create a unique and personalised portfolio of workbased learning leading towards a qualification Hospitality Level 5, progressing to a level 6 qualification in Customer Service if desired
  • You will experience 3 x 6 month rotations around a choice of operational areas of our hotel where you will learn everything there is to know about developing a career in luxury hotels such as:
  • Welcome our guests and learn the craft of luxury guest relations as part of our Front of House team
  • Deliver a Fine Dining experience that's second to none in our renowned Strathearn Restaurant
  • Help make celebrated moment ever more special and memorable as part of our Private Dining team
  • Learn how to create a laidback experience in our Casual Dining restaurants
  • Become a cocktail connoisseur as a member of our Bars Lounge team
  • Make our guests' stay extra warm and comfortable as part of our housekeeping team
  • Experience the passion and camaraderie of the kitchen as you join our Culinary team
  • Provide relaxing and nurturing experiences that elevate our guests' wellbeing as part of our Leisure team
  • Strive to be able to answer all of our guests enquiries as part of our Playground Planning team
  • Complete a structured training programme designed specifically to help you exc