Group Warranty Administrator

2 weeks ago


Salisbury, Wiltshire, United Kingdom Hendy Group Full time
We have an exciting opportunity for Group Warranty Administrators to join our team based in Salisbury (Wiltshire).

In this role, you will work as part of a team responsible for processing manufacturer warranty claims, ensuring claims are handled to the highest efficiency and required standards.

You will have the opportunity to be part of the development of our group warranty controls and processes, ensuring that our approach minimises any financial loss during the repair warranty reimbursement process.


Reporting to the Group Warranty Manager and working alongside our Group Warranty Improvement Specialists, this represents a fantastic opportunity to progress your career both within the department and also within Hendy Group.


The Opportunity:

As a Group Warranty Administrator, you will be responsible for:

  • Ensuring warranty compliance of presented repairs for claiming (digital uploads/physical paperwork) from our franchised sites prior to claim progression
  • Confirming all submissions reflect the correct data, guaranteeing only accurate and fully justified claims are submitted within strict time limits
  • Monitoring the dispatch of documentation (physical/digital) from sites along with requests from our manufacturers in relation to material returns (fulfilment fully completed by sites)
  • Acting on a daily basis claim discrepancies from sites, along with required actions from our manufacturers in order to ensure successful and prompt payments
  • Maximising every opportunity for justified reimbursement, whilst absolutely minimising any financial losses to our sites along with our manufacturer audit risks

About You:


Considering the nature of this role, it's important that you have excellent time management skills and the ability to prioritise workloads to ensure time sensitive deadlines are met.

When it comes to attention to detail, your approach must be meticulous and thorough with the necessary high core IT skills.

In addition, you will need the ability to build excellent relationships (both internally and externally) with colleagues and our manufacturer partners and possess a positive attitude to problem solving.


The Rewards:


As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment.


In addition, you can expect the following benefits:

  • Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
  • Enhanced family leave benefit;
  • Life Insurance;
  • Bupa Healthcare Cash Plan for you and your family;
  • Opportunity to join the company pension scheme;
  • 23 days holiday (plus bank holidays), increasing with length of service;
  • Discounts on new vehicle, used vehicle, service and parts purchases;
  • Various perks and discounts with high street and online retailers and services.

The Company:


Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast.

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.



  • Salisbury, Wiltshire, United Kingdom Riverside Consultancy Full time

    A rare and exciting opportunity has arisen with Sandown Motor Group for an experienced Warranty Administrator at their Mercedes-Benz retailer in Salisbury.The CompanySandown Motor Group have over 30 years of experience, selling and servicing Mercedes-Benz cars. A privately owned group the Sandown name has an immensely proud heritage with Mercedes-Benz and...

  • Administrator

    4 weeks ago


    Salisbury, Wiltshire, United Kingdom The OPRA Group Full time

    The OPRA Group has a great opportunity for anAdministrator in the Salisbury area to join a fabulous team in the financial sector. This is a Hybrid role - 3 days in the office and 2 days working from home. Role Duties: Complete a series of procedures and routines to ensure the accurate and timely transaction of client requests, customer letters, telephone...


  • Salisbury, Wiltshire, United Kingdom Resourcing Group Full time

    Administratorx2 roles availablePERMANENT Resourcing Group is supporting an FM contractor based in Wiltshire. They would like to appoint 2 experienced Administrators to join their team of directly employed, based on a static site, locally.The company specialise in carrying out a mixture of day to day responsive repairs as well as scheduled PPM works,...


  • Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    To provide administration services for LEEP (Lung Exercise and Education Programme), a rehab course for patients with lung conditions, which is run three times a year. To help manage the Non-invasive Ventilation service and provide general administration support for the physio team, including regular interaction with physio patients, both over the phone and...


  • Salisbury, Wiltshire, United Kingdom Connells Group Full time

    OTE- £18K - Uncapped Commission - Career ProgressionAt Fox & Sons, part of the Connells Group, we're looking for a highly motivated Lettings Administrator to support our fantastic team in branch in Salisbury. As our Letting Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy...

  • Event Administrator

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom Pertemps Network Group Full time

    Job Description:Event AdministratorPertemps are currently recruiting for an Event Administrator/ Co-ordinator to join a leading charity based in Salisbury. This is a 6 month contract that could be extended and is able to offer remote working. Our client is seeking a self sufficient experienced administrator who can hit the ground running.Responsibilities as...


  • Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    To provide administration services for LEEP (Lung Exercise and Education Programme), a rehab course for patients with lung conditions, which is run three times a year. To help manage the Non-invasive Ventilation service and provide general administration support for the physio team, including regular interaction with physio patients, both over the phone and...

  • Spa Administrator

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom HCRG Care Group Full time

    Job IntroductionMain Responsibilities This is a demanding role requiring high levels of administrative and communication skills and the ability to work proactively as part of a team.Responsibilities will include: Providing initial screening of all referrals into the Single Point of Access (SPA) from GPs, Service Users, Parents, Carers and other partner...

  • Spa Administrator

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom HCRG Care Group Full time

    Job IntroductionThis is an opportunity to join our team on a permanent basis working 37.5 hours per week. The working pattern for this role is Monday to Friday 9-5pm, you will be based at our High Post hub in Salisbury with flexibility for home/hub working after the probationary period that can be discussed at interview stage.Main Responsibilities This is a...


  • Salisbury, Wiltshire, United Kingdom Tedaisy Insurance Group Limited Full time

    Customer Service AdministratorRole SummaryThe Customer Service Administrator is responsible for undertaking administrative duties and improving the administrative practices within the Customer Service team.To work closely with all areas of the business to resolve customer enquiries, in line with agreed SLA's and procedures for Perfect Pet and Now Pet brands,...


  • Salisbury, Wiltshire, United Kingdom CVS UK Ltd Full time

    Part Time Veterinary Practice Administrator - Endell Farm Vets - Salisbury, WiltshireWe are looking for an additional practice administrator to join our team in the Farm Department at Endell Veterinary Group.We are a progressive team that is growing an innovative and diverse veterinary business.The role 20 hrs a week which can be flexible around school hours...

  • Office Administrator

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom Fexco Full time

    Your New Job Title: Office AdministratorCompany: Fexco Property ServicesLocation: SalisburyHours:Why join us?About this Role:We are looking for someone with exceptional telephone skills and experience with Microsoft office to take on our Group Services administrative role. The role consists of answering the Group main switchboard; conducting office duties...


  • Salisbury, Wiltshire, United Kingdom Pertemps Network Group Full time

    Job Description:Administration AssistantPertemps are currently recruiting for an Administration Assistant/ Receptionist to join an accountant firm based in Salisbury. This is a part-time, permanent position.Responsibilities as an Administration Assistant/ Receptionist:Answering the telephone and covering receptionCopy typing, printing bills and binding...

  • HR Administrator

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom Frazer Jones. Full time

    HR Administrator required to join a fast paced and high growth business who offer a great working culture and hybrid model of 1 day a week in their offices in Wiltshire.This is an ideal opportunity for someone who has had exposure to a busy HR department and enjoys working in a supportive role providing all HR Administration to the business.My client is...

  • Finance Administrator

    2 months ago


    Salisbury, Wiltshire, United Kingdom ESS Full time

    Finance Administrator - Salisbury Finance Administrator - MOD Boscombe 13.50 per hour30 hours per weekMonday to FridayWe're currently recruiting a dedicated Finance Administrator to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 30 hours per week.As a Mess Accountant, you will use your skills to maintain a...

  • Administrator

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom Colten Care Full time

    Administrator / ReceptionistBased at Braemar Lodge in Salisbury, Wiltshire40 hours per week including alternate weekends**From £11.44 per hour up to £13.76 per hourWorking with us offers you a superb range of benefits including:- Paid breaks:- Excellent inductions, training and 'on the job' support:Friendly team and great support network of internal...


  • Salisbury, Wiltshire, United Kingdom Fexco Full time

    Job AdvertYour New Job Title: Treasury AdministratorCompany: Fexco Property ServicesLocation: SalisburyHours: 37.5Why join us?About this Role:Based within the Client Accounts Team of our Accounts Department in our Head office Salisbury, this role is to is to process all client property payments and maintain timely bank reconciliations for the trust bank...


  • Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Safeguarding Team. We are looking to recruit a capable, helpful and enthusiastic administrator who will be a key player in providing administration support to the staff within the team.The role will be: To provide comprehensive administrative support for the Safeguarding Children and Adult Team, including Mental...

  • Administrator

    2 weeks ago


    Salisbury, Wiltshire, United Kingdom Wiltshire Health and Care LLP Full time

    Job summary Administrator - Band 3 Base - Five Rivers Health and Wellbeing Centre hours per week - Fixed Term Contract or until maternity leave finishes This is a great opportunity fora Community Administrator to join City Community Team, who will support theteam in supporting patients who are referred via GP's, hospitals to look afterthem in...


  • Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Safeguarding Team. We are looking to recruit a capable, helpful and enthusiastic administrator who will be a key player in providing administration support to the staff within the team.The role will be:To provide comprehensive administrative support for the Safeguarding Children and Adult Team, including Mental...