Current jobs related to Hotel Receptionist/reservationist - Truro, Cornwall - The Idle Rocks & St Mawes Hotel

  • Reservationist

    4 months ago

    Truro, United Kingdom The Nare Hotel Full time

    Job Title**:RESERVATIONIST** Department: Office / Reception Hours: 5 days per week, 40 hours a week. Reports to: Office Manager **Role Overview**: Reservation is where The Nare journey starts, the Reservationist makes the very first hotel impression. They are most knowledgeable about the hotel, the room locations and interiors. The Reservationists are...

  • Hotel Receptionist/reservationist

    3 months ago

    Truro, United Kingdom The Idle Rocks & St Mawes Hotel Full time

    **We have a fantastic opportunity for a committed & hardworking individual, looking for a new chapter in their career, to come and join our team at The Idle Rocks & St Mawes Hotel in St Mawes, South Cornwall.** **COMPANY BENEFITS** - **FREE FERRY **travel if commuting from Falmouth - **MONTHLY TIPS**: - Generous **Staff Discounts**: - Relais & Châteaux...

  • Hotel Receptionist

    2 months ago

    Truro, United Kingdom DDH Recruitment Ltd Full time

    Job title: Hotel ReceptionistSalary: 24,000 GBPLocation: St Mawes, CornwallAccommodation provided: YesCharge for accommodation: 71.00 GBP per weekType of contract: PermanentWorkplace description: This hotel prides itself on traditional country house standards of comfort, luxury and service. The hotel has 36 individually decorated rooms and suites, fantastic...

  • Hotel Receptionist

    4 months ago

    Truro, United Kingdom The Lugger Hotel, Portloe Full time

    **Job Purpose / Summary**: The Lugger Hotel, situated in the beautiful seaside hamlet of Portloe is a former smugglers inn, now the only AA rated 5** Inn in Cornwall. We are currently looking for an individual to join our very friendly and hard working reception team. - To ensure total guest satisfaction. - To be responsible for maximizing room revenues in...

  • Hotel Receptionist

    2 months ago

    Truro, Cornwall, United Kingdom DDH Recruitment Ltd Full time €24,000

    Job title: Hotel Receptionist Salary: 24,000 GBP Location: St Mawes, Cornwall Accommodation provided: Yes Charge for accommodation: 71.00 GBP per week Type of contract: Permanent Workplace description: This hotel prides itself on traditional country house standards of comfort, luxury and service. The hotel has 36 individually decorated rooms and...

  • Hotel Receptionist

    2 months ago

    Truro, Cornwall, United Kingdom DDH Recruitment Ltd Full time €24,000

    Job title: Hotel Receptionist Salary: 24,000 GBP Location: St Mawes, Cornwall Accommodation provided: Yes Charge for accommodation: 71.00 GBP per week Type of contract: Permanent Workplace description: This hotel prides itself on traditional country house standards of comfort, luxury and service. The hotel has 36 individually decorated rooms and...

  • Hotel Receptionist

    1 month ago

    Truro, TR1, Camborne, United Kingdom DDH Recruitment Ltd Full time

    Job title: Hotel ReceptionistSalary: 24,000 GBPLocation: St Mawes, CornwallAccommodation provided: YesCharge for accommodation: 71.00 GBP per weekType of contract: PermanentWorkplace description: This hotel prides itself on traditional country house standards of comfort, luxury and service. The hotel has 36 individually decorated rooms and suites, fantastic...

  • Hotel Receptionist

    4 months ago

    Truro, United Kingdom Winners Recruitment Full time

    My client in Truro are seeking a friendly, professional and hardworking Receptionist to join their superb team. This is a full time position working between 32 - 40 hours per week, mixed shift patterns including morning, afternoons and evenings, earliest start being 6.15am and finishing no later than 10.15pm Applicants must be flexible as shifts will...

  • Hotel Front of House Receptionist Apprentice

    2 months ago

    Truro, Cornwall, United Kingdom DDH Recruitment Ltd Full time €24,000

    Hotel Receptionist Salary: 24,000 GBP Accommodation provided: Charge for accommodation: 71.Type of contract: Permanent This hotel prides itself on traditional country house standards of comfort, luxury and service. The hotel has 36 individually decorated rooms and suites, fantastic food from two restaurants and outstanding spa and leisure facilities....

  • Hotel Front of House Receptionist Apprentice

    2 months ago

    Truro, Cornwall, United Kingdom DDH Recruitment Ltd Full time €24,000

    Hotel Receptionist Salary: 24,000 GBP Accommodation provided: Charge for accommodation: 71.Type of contract: Permanent This hotel prides itself on traditional country house standards of comfort, luxury and service. The hotel has 36 individually decorated rooms and suites, fantastic food from two restaurants and outstanding spa and leisure facilities....

  • Nights Receptionist

    3 months ago

    Truro, United Kingdom Premier Inn Full time

    We're currently recruiting in our Truro Premier Inn. Working 16 hours per week, pay starting at £12.09 up to £12.39 per hour **Nights Receptionist - Truro Premier Inn** Come and be a Nights Receptionist at Premier Inn in Truro. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills...

  • Receptionist

    3 months ago

    Truro, United Kingdom Premier Inn Full time

    We're currently recruiting in our Truro Premier Inn. Working 16 hours per week, paying up to £11.79 per hour. **Receptionist - Truro Premier Inn** Come and be a Receptionist at Premier Inn in Truro. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you...

  • Chauffeur and Porter

    4 months ago

    Truro, United Kingdom The Nare Hotel Full time

    **Background** The Nare Hotel is Cornwall’s only 5* country house hotel by the sea. It is considered one of the most comfortable hotels in the West Country and is renowned for its unobtrusive, traditional service. It has been the highest rated hotel in Cornwall for over 30 years. It is set in some 8 acres_,_ has 40 well-appointed rooms, a traditional...

  • Night Receptionist

    4 months ago

    Truro, United Kingdom Premier Inn Full time

    We're currently recruiting in our Truro Premier Inn. Working 24 hours per week, paying up to £11.42 per hour. **Nights Team Member - Truro Premier Inn -** Hotel** Come and be a Nights Team Member at Truro Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them...

Hotel Receptionist/reservationist

3 months ago

Truro, Cornwall, United Kingdom The Idle Rocks & St Mawes Hotel Full time

We have a fantastic opportunity for a committed & hardworking individual, looking for a new chapter in their career, to come and join our team at The Idle Rocks & St Mawes Hotel in St Mawes, South Cornwall.

COMPANY BENEFITS
-
FREE FERRY travel if commuting from Falmouth

-
MONTHLY TIPS:

  • Generous
    Staff Discounts:
  • Relais & Châteaux UK & Worldwide
    property discounts:
-
Friends and
family rates:

-
Meals and drinks whilst on duty

-
Free parking:

-
Training & Career progression plans
-
Sailing lessons during the summer months

  • Use of
    The Hidden Cinema:
-
Flexible shift patterns:

  • Enrolment in
    Hospitality Action Employee Assist program, offering support and advice for a range of topics 24/
  • Company
    Pension Plan (Nest)
-
Life insurance

Responsibilities

People

  • Deliver the highest standards of service to our guests consistently, in line with the SOP's and brand philosophies.
  • Build genuine rapport with our guests to deliver unique levels of service whilst remaining professional at all times.
  • Support your colleagues.
  • Complete individual and group tasks to the correct and highest standards.
  • Ensure professional behaviour to all people associated with the business at all times including suppliers, and other businesses in the area particularly within the local community.

Guest Service, Operation and Product

  • Your role will include reception or reservations shiftwork, including report running, auditing and shift closure.
  • To assist guests with luggage.
  • Park guest cars.
  • Work to the checklists provided in your department, understanding and supporting their importance.
  • You will be required to have a full understanding of all that the hotel has to offer its guests, this is not limited to rooms it will also include other experiences and facilities.
  • Be a team player understand your colleague's role and tasks and how your actions influence the rest of the operation.
  • Adhere to the uniform standards at all times including high levels of personal hygiene.

About you

  • A relaxed willingness to respond to challenges with a "can do" attitude.
  • A commitment to achieving the best possible solutions.
  • Creative problem solver, and sees 'problems' as 'opportunities'
  • Flexible approach understanding that the hotel environment requires flexibility in terms of the role, always being guest focused and being willing to conduct tasks out with the Front of House department should there be a business need to do so.

Special aptitudes

  • Infectious personality, warm and welcoming by nature.
  • Proactive individual who responds rather than reacts to the needs of the hotel and its guests.
  • Dedicated and committed to their current role, as well as their own development and progression within the hospitality business.
  • Excellent organisational skills.
  • Strong team player essential.
  • Flexible approach to working hours.
  • Smart appearance and professional manner.
  • Must work well under pressure with ability to prioritise.
  • Able to work on own initiative.
  • Good sense of humour essential.
  • A knowledge and experience of hotel PMS's would be advantageous.


The hotel will depend on a Receptionist who is 100% committed to the success of the whole hotel, not just Front of House.


Education
Hospitality related qualifications are desirable, however not compulsory should your experiences prevail.

Contract

  • Job Types
    :Fulltime, Permanent
:

  • Salary: From
    £10.20 per hour +
    Monthly Tips:
  • Holidays
    :28 days per year.
  • Schedule
    : Day shift, Monday to Friday, and weekend availability.

ABOUT OUR HOTELS


The Idle Rocks & St Mawes Hotel are located on the Roseland Peninsula in the heart of St Mawes, an idyllic spot voted as the best seaside town in the UK.

Anchoring St Mawes reputation as a desirable Cornish location, these boutique hotels are considered the region's top luxury British retreats.


The Idle Rocks, the 18-bedroom Relais & Châteaux hotel encapsulates a blend of traditional coastal culture and contemporary design. Complete with an award-winning restaurant led by Executive Head Chef Dorian Janmaat, a relaxing treatment room and unprecedented views across the water. Its location, accompanied by hospitality that is genuine and engaging, radiates a calming environment providing the perfect all-around escape for couples, solo travellers, and families alike. Winner of 'Best Hotel of the Year' & 'Best Restaurant of the Year' in both awards, Cornwall Tourism Awards 2022 and the South West Tourism Awards 2022..

St Mawes Hotel offers 7-individually designed bedrooms; classic luxury meets seaside chic. Lively and informal, yet without compromising on taste and style, the Upper Deck Restaurant is a convivial experience, enjoying the best locally sourced ingredients. The Lower Deck bar offers a wide range of Cornish gins & real ales and there a weekly Live Mu