Chauffeur and Porter

**Background**

The Nare Hotel is Cornwall’s only 5* country house hotel by the sea. It is considered one of the most comfortable hotels in the West Country and is renowned for its unobtrusive, traditional service. It has been the highest rated hotel in Cornwall for over 30 years. It is set in some 8 acres_,_ has 40 well-appointed rooms, a traditional ‘Dining Room’ and a fine dining restaurant. In addition, the hotel offers a broad range of leisure facilities including tennis, croquet, indoor and outdoor swimming pools, a small spa with three treatment rooms and a 38’ motor launch which takes guests on excursions. The Nare hotel is a member of Pride of Britain Hotels consortium and the only ‘Small Luxury Hotel of the World’ west of Bath.

Excitingly, the hotel is within a phase of significant growth with the development of further accommodation. 4 extremely spacious suites were completed May 2021 with a further addition of 4 two-bedroom cottages, two larger four-bedroom houses and meeting space on the horizon.

**The Role**

As the welcoming face to the Hotel our Chauffer and Porters are often the first point of contact for our guests, we meet guests at their car and after a brief introduction to the receptionist on duty, you will then assist with guest luggage and park their vehicles. There will be opportunities, once licensed, to assist us with our door-to-door chauffeur service and with the right personality even take guests out on day trips and courtesy runs to and from the local airport and train-station. The role is extremely varied and very rewarding.

During the summer months (April to October) a larger proportion of the role will be driving however during the winter months, when this need decreases, more time will be spent in the hotel completing concierge duties.

There is also the need for some flexibility to support covering night duties to allow for sickness and holiday cover.

Working hours will vary with the seasonality of the business needs.

Due to our location and nature of the position a driving license will be essential.

We are looking for someone who has driving experience and would consider doing across country journeys with our guests. Those guests who choose to utilise the door-to-door service often require extra care and thus the appointee must be attentive and forward thinking when it comes to guest requirements. The role will involve over-night stays for any car journeys that are longer than four hours each way and once initiated and trusted the appointee will be responsible for booking their own accommodation within budget and also responsible for managing their own expenses.

**Benefits**

We pride ourselves on our team loyalty and longevity. Our current benefits package is progressive and detailed below:

- Staff meals whilst on duty
- Uniform
- 50% discount for you and your family/friends in our restaurants
- 50% discount in our Carne Bay Spa
- Enhanced Pension contributions
- Discounted rates of 50% in some of the world’s most exclusive hotels and venues
- Non-Contractual Bonus and Gratuities
- Hospitality action support, available when you need it

We will also invest in people who invest in themselves and assist with your future development.

**Job Types**: Full-time, Permanent

Pay: £11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Tips

Work Location: In person