Current jobs related to Service and Deployment Coordinator Gw23-25 - Norwich, Norfolk - Gasway Services Ltd

  • Service Coordinator

    8 hours ago

    Norwich, Norfolk, United Kingdom R13 Recruitment Full time

    Service & Deployment CoordinatorR13 Recruitment is currently supporting a well-known business in their search for a Service & Deployment Coordinator to join their Norwich team on a temporary to permanent basis.Key Responsibilities:Liaising with customers to answer queries and book in services.Working closely with various departments to ensure a high standard...

  • Service Coordinator

    24 hours ago

    Norwich, Norfolk, United Kingdom R13 Recruitment Full time

    Service & Deployment CoordinatorR13 Recruitment is currently supporting a well-known business in their search for a Service & Deployment Coordinator to join their Norwich team on a temporary to permanent basis.Key Responsibilities:Liaising with customers to answer queries and book in services.Working closely with various departments to ensure a high standard...

  • Deployment Specialist

    3 days ago

    Norwich, Norfolk, United Kingdom Anglia IT Recruitment Full time

    EU Deployment Engineer / Service Desk EngineerWe are seeking a highly skilled EU Deployment Engineer / Service Desk Engineer to join our client for a 6-month project. The successful candidate will participate in EUC Field Service transition activities, analyzing service provision and resourcing based on SLAs, assets, call volumes, site criticality, and...

  • Deployment Specialist

    3 days ago

    Norwich, Norfolk, United Kingdom Anglia IT Recruitment Full time

    EU Deployment Engineer / Service Desk EngineerWe are seeking a highly skilled EU Deployment Engineer / Service Desk Engineer to join our client for a 6-month project. The successful candidate will participate in EUC Field Service transition activities, analyzing service provision and resourcing based on SLAs, assets, call volumes, site criticality, and...

  • Deployment Specialist

    5 days ago

    Norwich, Norfolk, United Kingdom Anglia IT Recruitment Full time

    EU Deployment Engineer / Service Desk EngineerWe are seeking a highly skilled EU Deployment Engineer / Service Desk Engineer to join our client for a 6-month project. The successful candidate will participate in EUC Field Service transition activities, analyzing service provision and resourcing based on SLAs, assets, call volumes, site criticality, and...

  • Deployment Specialist

    5 days ago

    Norwich, Norfolk, United Kingdom Anglia IT Recruitment Full time

    EU Deployment Engineer / Service Desk EngineerWe are seeking a highly skilled EU Deployment Engineer / Service Desk Engineer to join our client for a 6-month project. The successful candidate will participate in EUC Field Service transition activities, analyzing service provision and resourcing based on SLAs, assets, call volumes, site criticality, and...

  • Deployment Specialist

    2 days ago

    Norwich, Norfolk, United Kingdom Anglia IT Recruitment Full time

    EU Deployment Engineer / Service Desk EngineerWe are seeking a highly skilled EU Deployment Engineer / Service Desk Engineer to join our client for a 6-month project. The successful candidate will participate in EUC Field Service transition activities and provide exceptional support to our clients.Key Responsibilities:Analysis of Service provision and...

  • Deployment Specialist

    2 days ago

    Norwich, Norfolk, United Kingdom Anglia IT Recruitment Full time

    EU Deployment Engineer / Service Desk EngineerWe are seeking a highly skilled EU Deployment Engineer / Service Desk Engineer to join our client for a 6-month project. The successful candidate will participate in EUC Field Service transition activities and provide exceptional support to our clients.Key Responsibilities:Analysis of Service provision and...

  • Financial Services Coordinator

    3 days ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Financial Services Coordinator to join our team at Service Service Employment Agency Limited. As a key member of our corporate client service team, you will be responsible for providing exceptional service to our clients, ensuring the efficient administration of their financial services, and...

  • Financial Services Coordinator

    3 days ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Financial Services Coordinator to join our team at Service Service Employment Agency Limited. As a key member of our corporate client service team, you will be responsible for providing exceptional service to our clients, ensuring the efficient administration of their financial services, and...

  • Financial Services Coordinator

    2 days ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Finance Administrator. The successful candidate will provide exceptional corporate client service, ensuring a high level of quality and accuracy in all aspects of their work.Key ResponsibilitiesEnsure ongoing scheme administration, including Auto-Enrolment...

  • Financial Services Coordinator

    2 days ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Finance Administrator. The successful candidate will provide exceptional corporate client service, ensuring a high level of quality and accuracy in all aspects of their work.Key ResponsibilitiesEnsure ongoing scheme administration, including Auto-Enrolment...

  • Service Coordinator

    2 days ago

    Norwich, Norfolk, United Kingdom Veolia Full time

    Job Title: Service CoordinatorWe are seeking a highly skilled and experienced Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the allocation of work to vehicles and routes.Key Responsibilities:Manage the dynamic allocation of work to vehicles...

  • Service Coordinator

    4 days ago

    Norwich, Norfolk, United Kingdom Veolia Full time

    Job Title: Service CoordinatorWe are seeking a highly skilled and experienced Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the allocation of work to vehicles and routes.Key Responsibilities:Manage the dynamic allocation of work to vehicles...

  • Service Coordinator

    2 days ago

    Norwich, Norfolk, United Kingdom Veolia Full time

    Job Title: Service CoordinatorWe are seeking a highly skilled and experienced Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the allocation of work to vehicles and routes.Key Responsibilities:Manage the dynamic allocation of work to vehicles...

  • Service Coordinator

    4 days ago

    Norwich, Norfolk, United Kingdom Veolia Full time

    Job Title: Service CoordinatorWe are seeking a highly skilled and experienced Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the allocation of work to vehicles and routes.Key Responsibilities:Manage the dynamic allocation of work to vehicles...

  • Service Coordinator

    23 hours ago

    Norwich, Norfolk, United Kingdom Veolia Full time

    Job Title: Service CoordinatorWe are seeking a highly skilled and experienced Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the dynamic allocation of work to vehicles and routes.Key Responsibilities:Proactively communicate with customers and...

  • Service Coordinator

    2 days ago

    Norwich, Norfolk, United Kingdom Veolia Full time

    Job Title: Service CoordinatorWe are seeking a highly skilled and experienced Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the dynamic allocation of work to vehicles and routes.Key Responsibilities:Proactively communicate with customers and...

  • Personal Assistant and Financial Services Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Personal Assistant and Financial Services Coordinator to join our team at Service Service Employment Agency Limited. As a key member of our administrative team, you will provide exceptional support to our Financial Planners and Directors, ensuring the smooth operation of our financial...

  • Personal Assistant and Financial Services Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Personal Assistant and Financial Services Coordinator to join our team at Service Service Employment Agency Limited. As a key member of our administrative team, you will provide exceptional support to our Financial Planners and Directors, ensuring the smooth operation of our financial...

Service and Deployment Coordinator Gw23-25

3 months ago

Norwich, Norfolk, United Kingdom Gasway Services Ltd Full time

We have a new opportunity to join our team as a Service and Deployment Coordinator within our team based in Colchester.

This role is extremely varied and attracts greater responsibility than your usual administrative role.

You will work closely within a team and operate as the first point of call for engineers, clients, and colleagues to effectively optimise the deployment of engineer resource across a specified geographical area and client contract requirements.


Working Hours:
Full time, 40 hours per week

Salary:
£24,259.04 per annum


You will ensure work is planned and scheduled effectively to ensure our customers needs are met and ensure that customers and clients are kept fully informed to ensure we are delivering outstanding customer service.


Key Responsibilities:

  • Operate as the first point of call for engineers, clients, and working with colleagues in the Customer Service Team to deliver outstanding customer service for our customers in their homes.
  • Effectively optimise the deployment of available engineer resource across a specified geographical area and specific client requirements.
  • Ensure work is scheduled and planned to ensure customer needs are met using initiative and to meet targeted KPIs and required measures.
  • Record and maintain legislative documentation.
  • Monitor basic financial tasks such as raising purchase orders and SORs to be collated by the finance team.
  • Ensure customers and clients are kept fully informed of ongoing repairs and processes such as further works and parts replacements.
  • Escalate any resource issues that cannot be achieved satisfactorily within your responsibility.

Required qualities and experience:

  • Proven administrative experience with the ability to work within processes and procedures whilst managing multiple work streams.
  • Experience of dealing with customer service by phone and the ability to liaise effectively with a range of audiences.
  • Demonstrate competent IT skills and experience with using Microsoft Packages and systems.
  • Evidence of effective planning and organisational skills to manage conflicting priorities to meet objectives and deadlines with minimum supervision.
  • Demonstrate methodical and flexible approach, with high accuracy and attention to detail.
  • Proven ability to gather and review information, identify appropriate planning and deployment solutions and recommend associated actions.
  • Knowledge or experience of the demands in a heating/gas industry or technical environment would be desirable and educated to GCSE level or equivalent also.
  • Organised
  • Self Motivated
  • Team Player
  • Confidence to question
  • Ability to remain calm under pressure
  • Excellent customer service skills
Company Benefits

  • Continued Professional Development: We will continue to support you in developing your skills to support you in your role.
  • Holiday: We offer 22 days holiday plus Bank Holidays which will increase with your length of service
  • Company Sick Pay & Life Insurance
  • Flexible Rewards: We offer discounted services and discounted retail offering through our rewards platform
  • Wellbeing Support: We offer an employee assistance programme, wellbeing events and much more to support you and your family

Job Types:
Full-time, Permanent

Salary:
£24,259.04 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Life insurance
  • Onsite parking
  • Referral programme
  • Sick pay
  • Store discount
  • Wellness programme

Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID:
GW23-25