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Business Analysis
4 months ago
The Business Change Manager will be responsible for leading all aspects of Business Change including but not limited to managing stakeholders, working with persona's, user stories, communication, training, delivery management etc.
They should have direct experience of delivering Business Change based on Service Design and Agile delivery methodologies.Change Strategy and Planning:
o Develop and implement change management strategies and plans aligned to Service Design and Agile delivery.
o Collaborate with senior leaders, executives, and project managers to integrate change management activities.
Change Management, Communication and
Stakeholder Engagement:
o Prepare, support and equip people to adopt and use changes related to business processes, systems, technology, job roles, and organisational structures.
o Support the design, development, delivery, and management of key communications.o Assess the impact of change on the business and classify impacts for different stakeholder groups.
Project Management and Implementation:
o Provide project management support for all aspects of change projects.
o Lead the end-to-end business change management process, from requirement gathering to implementation.
o Applying a structured methodology to lead change management activities.
Industry Experience and Product Implementation:
o Work with banking and financial sector customers.
o Experience of utilizing Service Design and Agile methodologies.
o Have experience working in modernization/transformation programs for a financial organization.
o Have experience implementing Commercial Off-The-Shelf (COTS) products.
Relevant degrees such as Bachelor's or University Degree in Education, Business, Management, Project Management, Finance, Business Administration, Communications, Computer Science, Human Resources, or Economics.
Certifications:
PMP, ITIL, PROSCI, PMI, or other relevant certifications.
- o Process redesign and change management principles.
o Experience writing project documentation, including business requirements and system specifications.
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