Partner Relationship Manager

2 weeks ago

Fulham, Greater London, United Kingdom nexfibre Full time

nexfibre is a next generation fibre broadband company, formed in December 2022 as a joint venture between InfraVia Capital Partners, Liberty Global and Telefónica. We are on a mission to deliver high-speed broadband to 5 million homes across the UK over the next 3 years

We are backed by a £4.5 billion investment by our investors and banks.

Working closely with our commercial partner Virgin Media O2, we will create the only national scale fibre to the home network to compete with BT Openreach. We are supporting the Government's ambition to tackle digital exclusion, deliver nationwide ultrafast broadband rollout by 2030 and level up disconnected communities by investing in the areas we're building in and acting as a net-contributor.

nexfibre is a small, growing and dynamic organization. We look to attract high performing, energetic and entrepreneurial team members with a growth mindset.

nexfibre is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation or adjustments to participate in the job application or interview process.

We want a workforce that represents every part of our society and are eager to hear from candidates of all backgrounds.

We are:

Fast: Driven & Pragmatic

Simple: Authentic & Adaptable

Job purpose

The Partner Relationship Manager will be responsible for a range of activities in the Commercial function including leading the commercial engagement with Virgin Media O2, as well as driving business with other direct and wholesale partners.

Key accountabilities

  • A revenue driver with a proven track record of successful commercial management in well-regarded high growth environments and a good understanding of Wholesale partnerships.
  • Will bring a track-record of driving business growth and market share through marketing, sales and product development.
  • Ability to align complex stakeholders to meet the strategic commercial business objectives.
  • Possesses the ability to identify gaps in roadmaps and advocate for innovation.
  • Create and manage successful partnerships and performance metrics internally and through partners including some of the UK's largest service providers
  • Work effectively with stakeholders across nexfibre and Virgin Media O2 to ensure effective support and optimise joined-up approach to converting new business opportunities.
  • Deliver incremental revenue from new customers in line with budget.
  • Monitor and report on partner performance, driving a regular review and planning process for key accounts and ensuring the SLT are kept abreast of major issues/opportunities.
  • Continually update and develop understanding of the UK retail broadband market to enable nexfibre to deliver value insight to its customer base
  • Understanding the revenue and margin consequences of key decisions to increase value for nexfibre and our partners.
  • Supporting the negotiation, extension and renewal of wholesale partnerships.
  • Establishing excellent collaborative relationships with Virgin Media 02.

We tend to look for people with:

  • Strong commercial acumen ideally gained in a telco commercial function
  • Excellent communication skills together with the ability and credibility to form effective relationships across all levels
  • Solutions orientated and able to simplify complex matters
  • Self-sufficient, comfortable with working autonomously as well as in cross-functional teams
  • Ability to multitask and to work calmly and quickly under pressure; high energy levels and work ethic
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