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Retail Customer Service Representative

3 months ago

Seaham, Durham, United Kingdom William Hill Full time

Location
Springwell Buildings, Seaham SR8 4SD

Contract type
Part-time

Salary
£10.50 rising to £10.90 after passing probation

Hours
1- People don't just come here to place bets. They come for the experience.

  • And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel at home.
  • If you're a people person, you'll love working in William Hill. What's more, we'll give you great training and plenty of incentives to keep you motivated.

What this role is about

  • Welcoming customers with a friendly face
  • Taking their bets and assisting with queries
  • Showing customers how to use betting terminals
  • Getting to know your customers to champion safer gambling at all times
  • Supporting managers with shop displays and opening/closing

Why do it

  • Hours._ We've a range of full and parttime hours on offer.
  • Salary._ We pay the National Living Wage as a minimum, not just to people over 25. What's more, there's the opportunity to earn a quarterly performance bonus too.
  • Holiday_. On top of a 28day holiday allowance, you'll get a paid day off for your birthday.
  • Pension plan._ We'll match your pension contributions to 4%.
  • Subsidised travel._ We can offer you money off your travel expenses too for roles in London.
  • Staff discounts._ When you're part of William Hill, you'll enjoy great discounts in high street shops, cinemas and even holidays.

Who we are

  • With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 196
  • We offer a Balanced approach to shift patterns with a range of full and parttime jobs, with flexible hours, shifts to suit you and an unrivalled opportunity to develop through Build. Our approach to Belong means all colleagues have a voice, and feel heard and we can all work on the same side to achieve our goals.
  • The recruitment process will include an online assessment exercise from HireVue and an interview stage._
- _