We have other current jobs related to this field that you can find below
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Customer Recoveries Advisor
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Customer Recoveries Advisor
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MANCHESTER, United Kingdom N BROWN Full timeWe're looking for an Recoveries Advisor to join our Financial Services team. As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...
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Customer Recoveries Advisor
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MANCHESTER, United Kingdom N BROWN Full timeWe're looking for an Recoveries Advisor to join our Financial Services team. As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...
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Customer Recoveries Advisor
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Manchester, United Kingdom NBrown Group Full time**We're looking for an Recoveries Advisor to join our Financial Services team. **As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...
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Customer Recovery Advisor
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Manchester, United Kingdom N Brown Full time**Job details**: - Salary 22000 + Excellent Benefits Package - LocationManchester - DisciplineFinancial Services & Customer Operations - Reference011943 **N Brown - who we are and why work for us?** At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by...
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Customer Recovery Advisor New
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Customer Service Advisor
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Recovery and Collections Specialist
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Customer Service Advisor
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Customer Service Advisor
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Collections Advisor
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Collections Advisor
3 weeks ago
Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full timeCollections Advisor Senior Collections and Recoveries Specialist Up to £45,000 + Bonuses Manchester City Centre Benefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidays Hours - 37.5 hours per week As a recovery specialist, you will be responsible...
Customer Recovery Advisor
2 months ago
At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all.
Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity,and Inclusion are, therefore, at the heart of our culture.We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under ourbelt.
We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible.
We're looking for a Customer Recovery Advisor to join our Financial Services team,This exciting opportunity is based within one of the most fast paced and passionate departments within N Brown. Within the Financial Services Commercial team, you will work to drive long-term, sustainable profit for business.
This is an ideal opportunity for someone from an analytical background who already has experience in developing and presenting insights.
What will you do as a Customer Recovery Advisor at N Brown?You will engage with our clients via inbound and outbound telephone calls, and written communication, to help support those who have fallen behind with their account payments.
Demonstrating your great customer service experience and skills, you will engage and work with our clients to effectively understand the extent of their financial situation and then agree the most appropriate solution from a range of options available.
You will handle some very difficult client situations, communicating with empathy and professionalism.What skills and experience will you have as Customer Recovery Advisor?
Previous experience of working within a contact centre environment is essential.
Excellent communication skills and the ability to communicate well with internal and external clients and key stake holders.
Passionate about great customer service with an empathetic attitude.
Ability to multitask.
Great problem-solving skills and attention to detail.
What's in it for the Customer Recovery Advisor?
24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
Annual bonus scheme
Enhanced maternity and adoption leave
Company pension with up to 8% N Brown contribution
Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
A range of financial wellbeing support
Colleague discount across all N Brown brands
Onsite café with subsidised rates and local restaurant discounts
Life Assurance and Private Medical Insurance
Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice
Our promise to you:
We're an equal opportunity employer and value diversity.
We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.