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Customer Service Representative/administration
4 months ago
Job Summary:
Responsibilities:
- Provide accurate and timely information regarding products and services
- Process orders, payments, efficiently
- Perform data entry tasks with precision and attention to detail
- Upsell products or services to increase revenue
- Maintain a high level of phone etiquette and professionalism at all times
Experience:
- Proven experience in a customer service role
- Excellent English language skills, both written and verbal
- Ability to communicate effectively with customers
- Good awareness of Xero accounting software and invoicing practices
- Previous experience in ready mixed concrete products is advantageous but not essential as full training will be given.
Job Types:
Part-time, Temporary contract
Contract length: 3 months
Pay:
£13.50 per hour
Expected hours:
per week
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person