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Sales Manager
4 months ago
Role: Sales Manager
Brand: Cox London, Furniture and Lighting
Location: London
Hours: 40 hrs per week
Cox London are designers and makers of unique sculptural lighting, furniture and artworks of the highest calibre. We are commissioned by celebrated interior decorators, collectors and discerning private individuals worldwide. By nurturing, inspiring and enriching our relationships with our artisan craftspeople, our clients, the communities we support and our partners, our goal is to help shape remarkable interior beauty.
The Job
We are recruiting for an experienced Sales Manager who is polished, professional, enthusiastic, collaborative and approachable. They need to be well informed regarding high-end interiors markets and able to provide an outstanding service to clients, exceeding all expectations. The candidate should have a strong background in high-end sales environments such as contemporary art and/or design, ideally selling furniture and lighting which requires a considered project-style approach.
Our clients are looking for quality, individuality and efficiency from our Sales Team in order to make decisions on purchasing, delivered via clear, knowledgeable and beautiful presentations of simplicity and elegance. The position is based in the London Belgravia showroom in the heart of the sought- after Pimlico Road Design District, with weekly visits to our North London workshop. You would work closely with the creative and manufacturing teams to sell quality pieces with artistic merit and longevity. We are looking for ambassadors for the company to champion our work and ensuring what we produce for them fits with the client's goals.
Duties and Responsibilities Include
– Lead generation and conversion of opportunities exceeding sales targets
– Negotiate and build positive relationships, creating lifetime clients for the company
– Produce and present client proposals
– End to end sales – post sale follow-up WIP and post-sale deliverables
– Maintain company data base following all systems and processes
– Produce weekly, monthly and quarterly sales reports
– Face to face or virtual meetings with clients on and off site while supporting the gallery showroom opening hours including the occasional Saturday scheduling.
– Hosting and attending tours of our unique workshops and studios in North London as well as numerous marketing events both internal and external to drive new business.
Skills and Behaviours (Essential)
– Outstanding interpersonal, communication and customer service
– Strong ability and desire to help clients purchase Cox London designs
– Positive, confident and determined approach
– Resilience and the ability to cope with rejection
– Attention to detail and an eye for design and quality
– Commercial awareness and numerical ability
– Outstanding IT and Presentation skills
– Excellent organisational and administrative skills
– Reliable, flexible, collaborative and supportive
Knowledge and Experience (Desirable)
– Client facing sales experience preferably 3 years+ selling products with a price range of £5,000 to £100,000
– Knowledge and experience within the high-end interior products sector
– Extensive experience in generating new business leads
– Qualified experience in account management with proven sales record
– Demonstrable high conversion rate of opportunities to orders
– Proven sales targets in excess of £1M
– High level Photoshop and Microsoft; CRM Software competency
Qualifications (Desirable)
- BA, MA, BSc or MBA
- Excellent written and verbal communication skills