Current jobs related to Customer Service Apprenticeship - Durham, Durham - Optimum Skills

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Northumbrian Water Full time

    About the RoleWe are seeking a dynamic and customer-focused individual to join our team as a Customer Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Northumbrian Water Full time

    About the RoleWe are seeking a dynamic and customer-focused individual to join our team as a Customer Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide industry-leading customer...

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Greenbean Full time

    We are seeking a Customer Service Advisor to join our team at Greenbean in a long-term, temporary ongoing basis.As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients. To excel in this role, a customer service background or call centre experience is highly beneficial.Key responsibilities...

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Greenbean Full time

    We are seeking a Customer Service Advisor to join our team at Greenbean in a long-term, temporary ongoing basis.As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients. To excel in this role, a customer service background or call centre experience is highly beneficial.Key responsibilities...

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Greenbean Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Greenbean in a long-term, temporary ongoing basis.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. A customer service background or call centre experience is highly beneficial to excel in this role.Key...

  • Customer Service Representative

    3 days ago

    Durham, Durham, United Kingdom Manpower UK Full time

    Customer Service Advisor RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.Key Responsibilities:Provide...

  • Customer Service Representative

    3 days ago

    Durham, Durham, United Kingdom Manpower UK Full time

    Customer Service Advisor RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.Key Responsibilities:Provide...

  • Customer Service Representative

    10 hours ago

    Durham, Durham, United Kingdom Greenbean Full time

    Job OpportunityWe are seeking a Customer Service Advisor to join our call centre team in Durham on a long-term, temporary basis.As a Customer Service Advisor, you will be responsible for providing excellent customer service to our clients. Full training will be provided for the role, but a customer service background or call centre experience is highly...

  • Customer Service Representative

    7 hours ago

    Durham, Durham, United Kingdom Greenbean Full time

    Job OpportunityWe are seeking a Customer Service Advisor to join our call centre team in Durham on a long-term, temporary basis.As a Customer Service Advisor, you will be responsible for providing excellent customer service to our clients. Full training will be provided for the role, but a customer service background or call centre experience is highly...

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Manpower UK Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    3 weeks ago

    Durham, Durham, United Kingdom Manpower UK Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Steer Automotive Group Full time

    About Steer Automotive GroupSteer Automotive Group is a leading provider of automotive repair services, dedicated to delivering exceptional quality and customer satisfaction.We strive to exceed our customer and client expectations at every turn, with a team of experienced professionals and a commitment to excellence, integrity, and innovation.About the...

  • Customer Service Representative

    2 weeks ago

    Durham, Durham, United Kingdom Steer Automotive Group Full time

    About Steer Automotive GroupSteer Automotive Group is a leading provider of automotive repair services, dedicated to delivering exceptional quality and customer satisfaction.We strive to exceed our customer and client expectations at every turn, with a team of experienced professionals and a commitment to excellence, integrity, and innovation.About the...

  • Customer Service Representative

    8 hours ago

    Durham, Durham, United Kingdom Greenbean Full time

    Customer Service Advisor RoleWe are seeking highly skilled Customer Service Advisors to join our team at Greenbean in Durham. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product...

  • Customer Service Representative

    6 hours ago

    Durham, Durham, United Kingdom Greenbean Full time

    Customer Service Advisor RoleWe are seeking highly skilled Customer Service Advisors to join our team at Greenbean in Durham. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product...

  • Customer Service Representative

    1 day ago

    Durham, Durham, United Kingdom Greenbean Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at Greenbean in Durham. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    1 day ago

    Durham, Durham, United Kingdom Greenbean Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at Greenbean in Durham. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    3 weeks ago

    Durham, Durham, United Kingdom Greenbean Full time

    We are seeking a Customer Service Advisor to join our team at Greenbean in a long-term, temporary ongoing basis.As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients. To excel in this role, a customer service background or call centre experience is highly beneficial.**Key Responsibilities:**Respond...

  • Customer Service Representative

    1 week ago

    Durham, Durham, United Kingdom Manpower UK Full time

    {"title": "Customer Service Advisor", "description": "Role OverviewWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Advisor.Key ResponsibilitiesProvide exceptional customer service to our clients, resolving queries in a timely and efficient manner.Work collaboratively with other team members to ensure excellent...

  • Customer Service Representative

    1 week ago

    Durham, Durham, United Kingdom Manpower UK Full time

    {"title": "Customer Service Advisor", "description": "Role OverviewWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Advisor.Key ResponsibilitiesProvide exceptional customer service to our clients, resolving queries in a timely and efficient manner.Work collaboratively with other team members to ensure excellent...

Customer Service Apprenticeship

3 months ago

Durham, Durham, United Kingdom Optimum Skills Full time
Customer Service Level 2 Apprenticeship

Salary:
£5.50

Hours:
Full-Time (8am to 5pm Office Based)

Holidays: 20 days holiday plus statutory holidays

Location:
Bowburn (DH6 5PF)


We have a brilliant opportunity for an experienced, enthusiastic and committed Purchasing and Stores Assistant to join our family-ran, friendly team and accredited Electronic Security and Fire Company.


We are a family business and have been established for over 37 years, consistently achieve the highest professional accreditations from within the sector we operate.


With long term working relationships with prestigious clients such as Police, NHS, Councils, Places of Historic Interest, Commercial and Domestic customers purchasing is fundamental across all engineering departments including Projects, Installations and Service and Maintenance.


With low staff turnover we nurture strong and long lasting relationships with our employees and clients by providing quality work and a personable service.

Both can rely on us to fulfil our promises and this has helped us build our positive reputation.

The Role
Accuracy and attention to detail is essential.

A proactive approach to problem solving and multi-tracking they will need to be able to cope under pressure and have the ability to meet deadlines in a demanding environment.


They must be able to communicate accurately and concisely, whilst having strong methodical, planning, co-ordination and effective time management skills.

Ability to prioritise, learn quickly and develop in a fast moving, pressurised, environment.

They will be experienced in MS Office including Outlook, Word and Excel.


Someone that is very accurate with good common sense and the ability to self-manage and use their own initiative should fit in well in this role.

The role involves a lot of manual handling including loading and unloading plant and equipment.

Responsibilities
Assisting the Purchasing Team in the daily operations of managing and coordinating the Purchasing & Purchasing Stores departments.

Stores

  • Receiving Deliveries;Ensuring equipment and products are delivered, received, checked off and organised and stored efficiently, communicating at all times with relevant internal parties.


Ensuring equipment and products are received in a condition consistent with the original request and any quality issues are addressed with suppliers.


  • Matching and sign off of the delivery note, purchase orders and invoices and ensuring they are accurate, communicating anything not accounted for.
  • Picking and packing equipment, products and installation kit accurately in advance for engineers to collect for jobs.
  • Ensuring the stores area is maintained and good stored in appropriate areas ensuring Health and Safety standards/procedures are adhered to.
  • Yard, stores and premises tidying and sweeping as required.
  • Managing recycling/waste activities as required.
  • Loading and unloading plant, equipment, ladders, scaffold etc in accordance with all Manual Handling and Health and Safety Policies.
  • To adhere to safe working standards and to the Health and Safety policy ensuring work is carried out safely, reporting any concerns to the Health and Safety Advisor and to your line manager.
  • We do not require you to use a forklift truck.
Purchasing

  • Raising and placing orders with suppliers
  • Progressing live orders with suppliers and determining an estimated delivery date
  • Monitor and review progress of all outstanding orders
  • Ensuring deliveries are on time, received and checked off
  • Being responsible for following up with suppliers if there is a delay or potential delay
  • Communicate and inform internal departments of any potential delay
  • Proposing solutions or alternatives if products cannot be sourced on time

Attributes & Skills

  • Have excellent organisational skills and the ability to multitask
  • Be hard working and highly motivated in a pressurised environment
  • Excellent attention to detail
  • Excellent communication skills
  • Good literacy, numeracy and practical skills.
  • Be willing to contribute ideas
  • Ability to work as part of a team, and on own initiative.
  • Excellent computer skills including word, excel, outlook

Job Types:
Full-time, Permanent, Apprenticeship

Salary:
£5.50
per hour

Benefits:

  • Casual dress
  • Free parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person