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Customer Service Representative

2 months ago

Durham, Durham, United Kingdom Manpower UK Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Work collaboratively with other team members to achieve customer service goals and objectives.
  • Participate in ongoing training and development to improve customer service skills and knowledge.

Requirements:

  • Positive attitude and a can-do spirit.
  • Flexibility and ability to adapt to new situations.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Passion for providing excellent customer service.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • A supportive and collaborative work environment.
  • Access to ongoing training and development opportunities.

About Us:

Manpower UK is a leading employment agency providing temporary and permanent staffing solutions to businesses across the UK. We are committed to delivering exceptional customer service and building long-term relationships with our clients and candidates.