Logistics Administrator

1 week ago


Bristol, Bristol, United Kingdom Oak Tree Mobility Full time

Oak Tree Mobility Ltd, has the leading position in the supply of rise and recline chairs and adjustable beds into the elderly and disability market via a large direct sales force operating throughout the UK.

Since 2017, the company has also been selling bath lifts.

This role is based in Bristol - United Kingdom, and will be required to be in the office from Monday - Friday

Key roles & Responsibilities:

  • To prioritise doing the things that will make the biggest difference to our customers
  • Supporting the Head of Engineering in building and maintaining positive relationships with our 3rd Party logistics (3PL) partners
  • Arrange, coordinate, and communicate all deliveries using our own inhouse vehicles and/ or 3rd party logistic providers, couriers etc to ensure orders are delivered on time and in full
  • Provide drivers & engineers with clear and concise delivery instructions.
  • Ensure that orders are complete prior to dispatch.
  • Maximise vehicle loads to ensure efficiencies.
  • Liaise with customers over delivery/engineer dates, requirements, constraints etc.
  • Close liaison/ communication with the Customer Services Team to ensure accurate order completion.
  • Accurate completion of "Vehicle Manifests" and overview of vehicle dispatch.
  • Use internal IT Systems, Spreadsheets and 3PL Portals to measure and manage Service Level Agreements (SLAs) with our partners.

To ensure that our customers receive:
The Right Product; Right Place; Right Time

  • To ensure all weekly MI Data is submitted on time
  • Ensuring that stock from cancelled orders flows back to our Avonmouth Facility from our 3PD locations in a manageable, timely and costeffective manner
  • Close liaison with The Customer Service Team & 3rd party suppliers in identifying friction points for our customers. Ensuring that action is taken to address any shortcomings
  • To process all administrative duties efficiently and accurately within remit against daily/ weekly and monthly cut offs
  • To seek/ identify and implement continuous improvements in Logistics functions and processes
  • Actively participate and cooperate with the company in providing a Safe and Healthy working environment
  • Any reasonable ad hoc duties as business needs arise

Requirements:

  • Strong organisational and planning skills.
  • Computer literacy with experience of MS Office packages
  • Previous experience in administration of capacity planning and stock movements
  • Natural ability to communicate with internal and external business stakeholders
  • Flexible attitude to support changing business objectives in a fastpaced environment

Desirable but not essential:

  • Experience of Inventory management systems
  • Experience of managing relationships and SLAs agreements with 3rd Party Logistics partners

Benefits
To attract the right individual, we are offering a competitive salary

Other benefits we have to offer is listed below

  • Free Onsite Parking.
  • Pension scheme.
  • 28 Days holiday.
  • Opportunity for career progression.
  • Limited private health coverage.
  • Overtime offered.
  • Quarterly company parties.
  • No weekend hours.
Travel is not expected to be a frequent requirement and would be claimed via monthly expenses if and when necessary

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