Logistics Administrator
1 week ago
Oak Tree Mobility Ltd, has the leading position in the supply of rise and recline chairs and adjustable beds into the elderly and disability market via a large direct sales force operating throughout the UK.
Since 2017, the company has also been selling bath lifts.This role is based in Bristol - United Kingdom, and will be required to be in the office from Monday - Friday
Key roles & Responsibilities:
- To prioritise doing the things that will make the biggest difference to our customers
- Supporting the Head of Engineering in building and maintaining positive relationships with our 3rd Party logistics (3PL) partners
- Arrange, coordinate, and communicate all deliveries using our own inhouse vehicles and/ or 3rd party logistic providers, couriers etc to ensure orders are delivered on time and in full
- Provide drivers & engineers with clear and concise delivery instructions.
- Ensure that orders are complete prior to dispatch.
- Maximise vehicle loads to ensure efficiencies.
- Liaise with customers over delivery/engineer dates, requirements, constraints etc.
- Close liaison/ communication with the Customer Services Team to ensure accurate order completion.
- Accurate completion of "Vehicle Manifests" and overview of vehicle dispatch.
- Use internal IT Systems, Spreadsheets and 3PL Portals to measure and manage Service Level Agreements (SLAs) with our partners.
To ensure that our customers receive:
The Right Product; Right Place; Right Time
- To ensure all weekly MI Data is submitted on time
- Ensuring that stock from cancelled orders flows back to our Avonmouth Facility from our 3PD locations in a manageable, timely and costeffective manner
- Close liaison with The Customer Service Team & 3rd party suppliers in identifying friction points for our customers. Ensuring that action is taken to address any shortcomings
- To process all administrative duties efficiently and accurately within remit against daily/ weekly and monthly cut offs
- To seek/ identify and implement continuous improvements in Logistics functions and processes
- Actively participate and cooperate with the company in providing a Safe and Healthy working environment
- Any reasonable ad hoc duties as business needs arise
Requirements:
- Strong organisational and planning skills.
- Computer literacy with experience of MS Office packages
- Previous experience in administration of capacity planning and stock movements
- Natural ability to communicate with internal and external business stakeholders
- Flexible attitude to support changing business objectives in a fastpaced environment
Desirable but not essential:
- Experience of Inventory management systems
- Experience of managing relationships and SLAs agreements with 3rd Party Logistics partners
Benefits
To attract the right individual, we are offering a competitive salary
Other benefits we have to offer is listed below
- Free Onsite Parking.
- Pension scheme.
- 28 Days holiday.
- Opportunity for career progression.
- Limited private health coverage.
- Overtime offered.
- Quarterly company parties.
- No weekend hours.
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