Senior Administrator

2 weeks ago


Bristol, Bristol, United Kingdom Alto Handling Ltd - Bristol Full time

Hire and Sales Coordinator

Reports to:
Operations Manager

Location:
Bristol


Alto Handling is a well-established and rapidly expanding company which provides materials handling solutions to a UK wide customer base.

As a leading independent Mitsubishi Forklift Truck dealer in the region, we have a commitment to providing the very best customer service available in our field.

An excellent opportunity has arisen at our Bristol depot for an experienced Hire and Sales Coordinator.

Person Spec:

We are looking for a customer relationship builder who is engaged and driven. Must have exemplary organisational skills along with high levels of IT proficiency.

A willingness to take ownership of the day to day running of a hire and sales function combined with the capacity to engage with, and contribute to, the general running of a busy office environment.


Responsibilities

  • Day to day running of a busy hire desk including transport coordination and workshop/customer liaison.
  • Coordinator of all administration surrounding truck sales from the point of sales order to final delivery logistics.
  • To assist in the smooth running of a busy office environment utilising a strong organisational ethic.

Main Tasks

  • Plan and coordinate the hire desk which includes handling enquiries, truck allocation, hire fleet management and customer liaison administration.
  • Hire fulfilment utilising internal and external transport and associated logistics.
  • Reporting on hire fleet utilisation and status through KPI's.
  • Liaise with sales team to administer truck orders from inception to completion.
  • Liaising with finance providers.
  • Act as main liaison between operations and sales team
  • Support accounts and service function as and when required.

Requirements:

Essential:

  • 5 years administration experience
  • Exceptional organisational skills
  • Strong IT knowledge including word and excel.
  • Proficient communication skills both written and oral.
  • Effective team player who can manage a varied and busy workload.
  • Good understanding of customer service expectations and excellent telephone manner
  • Able to deal with reactive work.
  • To have commercial awareness

Desirable:

  • Previous knowledge of a hire function

Job Types:
Full-time, Permanent

Salary:
Up to £28,000.00 per year

Benefits:

  • Company pension
  • Free parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person
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