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Quality & Patient Safety Administrator
3 months ago
We are looking for a hard-working and conscientious administrator to be responsible for providing administrative support to maintain our ISO Chemotherapy and Radiotherapy accreditations as well as the Quality Standard for Imaging (QSI).
In addition to this you will work with the other administrators in the team as part of a 'pooled' administrative function across our Quality & Patient Safety Teams.
You must have excellent communication skills, a keen eye for detail, be adaptable, flexible, and innovative.You must have the ability to work on your own as well as within a team and be highly motivated to deliver excellence.
The post will be expected to work cross site as required.- The post holder will be responsible for coordinating service improvement and ongoing accreditation for external quality standards covering mainly ISO9001 for Chemotherapy and Radiotherapy and Quality Standards for Imaging (QSI).
- They will provide support to the development and maintenance of a quality management systems which will include standard operating procedures, training of staff, adverse event reporting, records management, and quality assessment audits.
- As part of the Quality and Patient Safety team for the Trust, in addition to the above they will work with the other administrators in the team as part of a 'pooled' administrative function.
Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer.
We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services.
We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.At the heart of the hospital is our dedicated team.
We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways.
There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance.
We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification.- Support the Quality Manager for ISO and QSI in maintaining quality standards.
- Support the development of a Programme Quality Management Plan to meet accreditation requirements, including risk management procedures, reporting of incidents and adverse events, audit programmes and the requirements for review meetings, corrective actions, documentation and reporting.
- Coordinate the development of Standard Operating Procedures to include; selection and treatment, consent, safety procedures, risk management, training, competency assessment, outcome analysis, audits, waste disposal, and disaster response.
- Develop and maintain a process for document control and storage as required by accreditation standards and Trust policies using the Q Pulse IT system and other Quality & Patient Safety databases.
- Coordinate the creation and maintenance of relevant records related to quality control.
- Ensure related services include standards and systems compatible with ISO and QSI accreditation.
- Assist in maintaining the ISO 9001 quality management systems in radiotherapy and chemotherapy including document update and control, management review meetings, audits,
