Customer Advisor

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom Touchstone Full time

At Places for People, we value individuals not just numbers. So, if you're interested in one of our job opportunities, go ahead and apply - you might be the perfect fit we're searching for. While experience and track record matter, what matters even more to us is finding someone who embodies our People Promises. We look for individuals who do the right thing, show enthusiasm, are driven to grow, believe in community spirit, are respectful, and take pleasure in their work. As the UK's leading Social Enterprise, we are committed to building inclusive and thriving communities for both our customers and employees.

Join a caring community that values you. So, don't hesitate

More about your role

Your main responsibility is to provide exceptional customer service to residents, ensuring that client expectations and service level agreements are met while adhering to legal and contractual obligations.

In this role, you will need to prioritize customer satisfaction, deal with a diverse range of customers, and handle challenging situations at times.

Being the primary point of contact for residents during their tenancy, you are expected to deliver top-notch customer service.

This position is a 12-month fixed-term contract covering maternity leave until 2025.

For additional details, please refer to the job profile on our official website.

More about you

The ideal candidate will have a strong affection for customer service and prior experience in a customer-centric environment. If you are a recent graduate seeking to kick start your career in the property sector, this could be the perfect opportunity for you. Rest assured, training will be provided to equip you with the necessary skills for success.

If you excel in organization and enjoy juggling multiple tasks, this role could be an excellent fit for you.

We are seeking individuals with a people-first mindset and spirited attitude.

Benefits

As a large, diverse, and forward-thinking organization, we offer stimulating challenges to help you grow both personally and professionally.

We understand the importance of keeping you content, which is why we provide a comprehensive benefits package with each role, including:

  • Competitive salary, with annual salary reviews
  • Ongoing training and development opportunities

What's next?

If you meet the requirements and are eager to advance in your career, take the next step by applying. By clicking apply, you will be directed to our careers platform where you can explore further details about the position, access a complete job description, and submit your application.

If you are a current Places for People client seeking application support, kindly reach out to our skills and employment team.

Please note that if you are a recruitment agency, we have established Preferred Supplier Lists (PSLs) and do not entertain cold calls.



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