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Careers and Work Experience Assistant

3 months ago

Buxton, Derbyshire, United Kingdom University of Derby Full time

Job details:

College

Buxton & Leek College

Responsible to

Careers and Engagement Manager

Location

Buxton & Leek College (Buxton Campus)

Salary

£22,021 per annum (for exceptional performers, there is scope for further progression up to £25,088 per annum)

Closing date

Sunday 16 June 2024

Contract type

Permanent

Post type

Full-time

Adaptive working type

Onsite
This role will be based on site, primarily in the named location.

Reference

0530-23

About the role:


The Careers and Work Experience Assistant role will provide excellent administrative and customer service to students and industry in order to deliver a quality service for student careers and work experience.


You will work with students, tutors, industry, community organisations and colleagues within the Learner Journey Team based at Buxton & Leek College, to deliver all aspects of the service, making effective use of systems, implementing procedures and promoting the service using a variety of methods.

The role will require frequent interaction with clients, excellent administrative skills and an understanding of careers and work experience.

Requests for part-time hours and flexible working will be considered.

Principal accountabilities:

  • To locate and negotiate work experience placements as part of the Careers and Engagement team for every FE student who requires one as part of their programme.
  • To ensure that all the data in respect of careers and work experience placements for the Buxton and Leek College is held on the central Database.
  • To collect and complete all of the necessary information to support the work experience process including industry and student details for Health and Safety Assessors.
  • To ensure that Health & Safety requirements are constantly updated to comply with University and legal Health & Safety requirements.
  • Agree between the placement provider and student the details of attendance, dress code and work expectations.
  • Undertake and administer DBS for students, as and when required for work placements.
  • To initiate, maintain and build on productive relationships with current and potential placement providers.
  • To assist with projects and tasks in relation to employer and careers events as outlined by the Engagement Manager.
  • To be welcoming and helpful to all students that engage with the Careers and Engagement Team.
  • Adopt the University's Core Values and Underpinning Behaviours
  • To act with due regard for Health and Safety of self and others
  • To comply with the requirements of Safeguarding Children and Vulnerable Adults, Prevent, Health and Safety, Quality and other University policies including Equal Opportunities, Risk Management and Equality and Diversity.

Person specification:

Essential Criteria:

Qualifications:

  • GCSE Maths (Grade A-C) and English (Grade A-C) or equivalent

Experience:

  • Working with and following standard procedures and internal/external regulations
  • Working with different computer systems including Microsoft Office packages and bespoke / in house systems

Skills, knowledge & abilities:

  • Ability to communicate clearly with internal and external customers and colleagues, both written and verbal
  • Ability to carry out multiple tasks and prioritise own workload
  • Ability to work to multiple deadlines with competing demands
  • Ability to work with colleagues at all levels to achieve common goals
  • A welcoming, positive cando attitude
  • Ability to adapt positively to change
  • Ability to take responsibility and proactively resolve matters

Business Requirements:

  • Committed to promoting equality, diversity and inclusion

Desirable Criteria:

Qualifications:

  • IT Qualifications, eg. ECDL, CLAIT, GCSE IT
  • Customer Service / Administration qualifications, eg. NVQ, BTEC

Experience:

  • Experience of working in a Higher/Further Education administrative environment
  • Experience of working in a Businesstobusiness setting
  • Experience of working directly with students / learners

Business Requirements:

  • Willingness to enhance and develop skills

Benefits:

As well as competitive pay scales, we offer generous holiday entitlement.

We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

Find out more about pay and rewards