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Customer Service Executive
1 week ago
Customer Service Executive
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Permanent:
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£22,500 p/a:
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Bath City Centre
Hybrid working 3 days at home 2 days in the office
We are excited to be recruiting for an award-winning company based in the heart of Bath who are currently looking for a Client Services Executive to join their friendly team.
As Client Services Executive you will receive full training, therefore no experience is required. You will have a passion to want to work within financial services with exemplary customer service skills - (this does not need to be from an office/financial services setting)
Some of the exciting benefits are:
- A great starting salary and up to 15% discretionary bonus each year
- Monday to Friday shifts, office hours
- Group contributory pension scheme
- Cycle to Work scheme
- Supported and encouraged Professional Development such as vocational training, Hack days, conferences, meetup events plus regular social events
- Private Medical scheme
- Income protection scheme
- Employee Assistance Programme (EAP)
- Internal mentoring scheme
- Interest free season ticket loans for travel costs and corporate gym membership rates.
- 25 days holiday and the option to buy up to 5 days more a year
- Annual events, activities and social/sports groups
- A tailored career development plan to support your career goals
Day to day duties to include:
- Continually focus on delivery of excellent customer service
- Own and manage relationships with Financial Advisors and Clients
- Investigate and resolve complex queries/issues, ensuring ownership through to completion
- Assist with issues on any potential cases by obtaining outstanding information
Job Types:
Full-time, Permanent
Salary:
£22,500.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Bath: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have the necessary documentation to support your right to work in the UK?
Work Location:
In person
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