Customer Service Executive

1 week ago


Bath, Bath and North East Somerset, United Kingdom Pear Tree Recruitment Full time

Customer Service Executive
-
Permanent:

-
£22,500 p/a:

-
Bath City Centre
Hybrid working 3 days at home 2 days in the office


We are excited to be recruiting for an award-winning company based in the heart of Bath who are currently looking for a Client Services Executive to join their friendly team.

The desired individual will be excited by the thought of career progression in a professional office setting, have a very keen eye for detail and will want to work in a fun and engaging team

As Client Services Executive you will receive full training, therefore no experience is required. You will have a passion to want to work within financial services with exemplary customer service skills - (this does not need to be from an office/financial services setting)

Some of the exciting benefits are:

  • A great starting salary and up to 15% discretionary bonus each year
  • Monday to Friday shifts, office hours
  • Group contributory pension scheme
  • Cycle to Work scheme
  • Supported and encouraged Professional Development such as vocational training, Hack days, conferences, meetup events plus regular social events
  • Private Medical scheme
  • Income protection scheme
  • Employee Assistance Programme (EAP)
  • Internal mentoring scheme
  • Interest free season ticket loans for travel costs and corporate gym membership rates.
  • 25 days holiday and the option to buy up to 5 days more a year
  • Annual events, activities and social/sports groups
  • A tailored career development plan to support your career goals

Day to day duties to include:

  • Continually focus on delivery of excellent customer service
  • Own and manage relationships with Financial Advisors and Clients
  • Investigate and resolve complex queries/issues, ensuring ownership through to completion
  • Assist with issues on any potential cases by obtaining outstanding information

Job Types:
Full-time, Permanent

Salary:
£22,500.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Bath: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Do you have the necessary documentation to support your right to work in the UK?

Work Location:
In person

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