Ba Cityflyer Operations Controller

2 weeks ago


Didsbury, Manchester, United Kingdom British Airways Full time

About Us
This is an exciting time in BA Cityflyer to join our Operations Control Centre as an
Operations Controller.

This role supports BA Cityflyer and BA Euroflyer flying programme from our hubs at London City and London Gatwick, to some of the most desirable European destinations.

Our agile operation allows us to serve our customers with the premium British Airways' service that makes us the nation's flag-carrier.


If you think that we could be your next home carry on reading for details on the role, we can't wait to hear from you.


We are a British Airways' subsidiary, as a colleague you will experience a small and friendly culture where we know one another, and where you can create impact and value from day one.

As part of the British Airways' group you will benefit from working with colleagues who are experts in their fields and feel proud to work for an amazing brand.


About the Role


You'll control the airline operation on a shift-basis in line with the commercial, operational and safety aspirations of the Company and within the operational, safety and statutory procedures within the EASA reregulation's.

Your have previous experience as an Operations Controller handling the complexities of an operational environment.

About You - experience and knowledge required

  • Experience of working within financial constraints and delivering cost effective solutions
  • Proven & demonstrable commercial awareness
  • Previous experience in a Ground Services or Customer Services role
  • Thorough knowledge of operations, crew control, air traffic and airline operating procedures
  • Knowledge of Flight Time Limitations
  • Knowledge of Eurocontrol's slot management systems
  • Thorough knowledge of AIMS system
  • Sound understanding of EU / EASA OPS
  • Sound knowledge of Crew Control function

About Our Offer

  • Eligible for extensive British Airways worldwide staff travel benefits from your first day of employment
  • Unlimited discounted airfares for your friends and family
  • Discounts at selected car hire, hotels and retail stores
  • Pension scheme and life assurance
  • Cycle to work scheme
  • Car leasing scheme

Next Steps


If you are interested in finding out more or this sounds like the role for you - please initially proceed to the job description to check you can meet our essential criteria.



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