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Housing Options Officer

3 months ago


Loughborough, Leicestershire, United Kingdom Charnwood Borough Council Full time
Job description

About the Council

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are also customer focused, both internally and externally.

We are looking for the latest member of the CBC team to deliver our aims and values.

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.


We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

About the role
Join our Housing Needs Team and support the delivery of high-quality housing services to residents of Charnwood.

We are recruiting 3 x Housing Options Officers.


This role offers a rewarding opportunity to prevent, relieve and reduce homelessness, by assessing housing needs, providing advice on housing options and assisting households who are homeless or at risk of homelessness to retain their accommodation or secure alternative accommodation.


We are looking for positive and adaptable individuals with strong communication and team working skills, and previous experience of providing housing options, housing advice, homelessness prevention or related services.

What we offer
There are many benefits to working with us.

The Council offers generous annual leave of between 23 and 28 days for NJC of leave (depending on grade and length of service) plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles and access to the Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC's Employer Recognition Gold Award.


Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.

Job Profile

No CVs or Agencies please