Seasonal Duty Manager

5 days ago


Canterbury, United Kingdom YHA Full time
Seasonal Duty Manager - YHA Canterbury

YHA Canterbury Welcomes You to a Unique Place of Work

YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week.

Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team.  Our bustling Youth Hostel provides accommodation to educational and sporting groups from around the world, we are also popular with families and individual backpacker travellers as a gateway hostel to the rest of our fabulous England & Wales network.  The role will include working in all key areas of the operation - reception, housekeeping and catering - training will be provided but previous experience in hospitality would be advantageous.  Shifts within our working week can start from 7am and can finish at 11pm, therefore a reliance upon public transport is not ideal. 

Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Canterbury, we believe in valuing our team and ensuring they have access to great perks:

  • Competitive hourly rate: We offer a pay of £12.44 per hour (this role is temporary, flexible at 25+ hours per week)
  • Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

Join Our Team as Duty Manager - Shaping Exceptional Hostel Experiences

At YHA, we celebrate diversity and value the unique perspectives that every individual brings. Our mission is to create an inclusive environment where all staff members are appreciated for their distinctive contributions and insights.

The Role: Supporting Excellence in Hostel Operations

As a Duty Manager, you will play a pivotal role in supporting the management of an operational budget and the delivery of Key Performance Indicators (KPIs). You will also be engaged in various customer-facing duties across the hostel, ensuring all guests and visitors have an outstanding YHA experience.

Your Responsibilities

  • Guiding and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment.
  • Utilising our systems for efficient guest check-ins, check-outs and other management functions.
  • Carrying out cleaning and housekeeping duties, maintaining a clean and comfortable environment for our guests.
  • Assisting in the kitchen and serving food and drinks with warmth and hospitality, enhancing the dining experience, while engaging in authentic, inclusive conversations. Suggesting enjoying dinner with us or offering a beverage or dessert as you assist with table service, ensuring a diverse and welcoming experience for all guests.
  • Deputising for the Hostel/Deputy Manager, managing the daily hostel operation in their absence.

What Skills and Experience We Value

Our Duty Manager role requires flexibility to cover different shifts and tasks. While prior experience in a face-to-face customer service role is an advantage, it's not essential. However, experience in hospitality or customer service, especially in managing and delivering high-quality service, is highly beneficial.

Desirable qualifications include Food Safety Level 2 and APLH Level 2, but they are not mandatory. Essential requirements include experience in managing varying pressures, including significant workload demands, and team management.

We highly value lived experiences just as much as previous skills and knowledge. We offer a comprehensive induction, ongoing training, and further development. While some of our roles may have specific skills requirements, we encourage team members from diverse backgrounds to apply.

Good communication skills and basic IT proficiency are advantageous, and excellent time management is essential in our dynamic environment.

Ready to Join Us?

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences. If you require any assistance, our YHA Jobs website's contact page is available to support you.

Discover YHA

To explore the YHA charity, our unique culture, rich heritage, and more, please visit our jobs website. Our primary strategic priority is to make YHA accessible for all, an integral part of our charitable mission. We actively seek to build diverse teams and extend a warm welcome to applicants from all backgrounds.To find out more about this you can visit the EDI section of our website.

Learn More About Us

To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.

Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title – Duty Manager

Keywords: Hospitality Manager, Hospitality Supervisor, Hospitality Team Leader



  • Canterbury, United Kingdom Yha Full time

    YHA Canterbury Welcomes You to a Unique Place of Work!YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week.Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team.Our bustling Youth Hostel provides accommodation to educational and sporting...


  • Canterbury, Kent, United Kingdom Nz Ski Limited Full time

    We are seeking a highly experienced and skilled Seasonal Kitchen Manager to join our team at Mt Hutt, Methven. As a key member of our management team, you will be responsible for managing all kitchen operations, ensuring efficient workflows, and consistently delivering high-quality food products.The ideal candidate will have a strong background in...

  • Duty Manager

    7 months ago


    Canterbury, United Kingdom McCarthy and Stone Full time

    McCarthy Stone are looking for a professional Duty Manager to join their team at their prestigious development, Eastry Place in Canterbury  This is not traditional care, this is better!  Base salary: £13.56 per hour day rate and £11.44 sleeping night rate per hour plus additional pay (see below)  Hours: 33.5 per week (includes day and night...


  • Canterbury, Kent, United Kingdom Course Full time

    Job Title: Duty Operations ManagerWe are seeking a highly skilled and motivated Duty Operations Manager to join our team in Kaiapoi. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our store, including managing staff, maintaining high standards of customer service, and promoting a safe working...


  • Canterbury, Kent, United Kingdom Premier Inn Full time

    Hotel Leader – Canterbury City CentreAre you a seasoned hotel professional looking for a new challenge? We're seeking an experienced Hotel Leader to join our team at Premier Inn Canterbury City Centre.In this role, you'll be responsible for managing the hotel operations, ensuring a seamless experience for our guests. With a competitive salary of £59 per...

  • Duty Manager

    3 weeks ago


    Canterbury, United Kingdom Yha Full time

    Duty Manager - YHA Canterbury YHA Canterbury Welcomes You to a Unique Place of Work!YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week.Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team.Our bustling Youth Hostel provides...

  • Executive Chef

    5 days ago


    Canterbury, Kent, United Kingdom Nz Ski Limited Full time

    We are seeking an experienced and motivated Executive Chef to lead our kitchen team at Mt Hutt, Methven. Reporting to the Head of Department and General Manager of Food & Beverage, the ideal candidate will have a strong background in high-volume catering and be able to motivate and nurture great relationships with a young and multi-cultural team.As a key...

  • Duty Manager

    2 months ago


    Canterbury, United Kingdom YHA Full time

    Duty Manager - YHA CanterburyYHA Canterbury Welcomes You to a Unique Place of Work!YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week.Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team.  Our bustling Youth Hostel provides...

  • Duty Manager

    1 week ago


    Canterbury, United Kingdom YHA Full time

    Duty Manager - YHA CanterburyYHA Canterbury Welcomes You to a Unique Place of Work!YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week.Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team.  Our bustling Youth Hostel provides...

  • Duty Manager

    2 weeks ago


    Canterbury, United Kingdom Yha Full time

    YHA Canterbury Welcomes You to a Unique Place of Work!YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week.Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team.Our bustling Youth Hostel provides accommodation to educational and sporting...

  • Duty Manager

    1 week ago


    Canterbury, United Kingdom YHA Full time

    YHA Canterbury Welcomes You to a Unique Place of Work! YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week. Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team. Our bustling Youth Hostel provides accommodation to educational and...

  • Duty Manager

    2 weeks ago


    Canterbury, United Kingdom YHA Full time

    YHA Canterbury Welcomes You to a Unique Place of Work! YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week. Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team. Our bustling Youth Hostel provides accommodation to educational and...

  • Duty Manager Role

    4 weeks ago


    Canterbury, Kent, United Kingdom McCarthy and Stone Full time

    About the RoleWe are seeking a professional Duty Manager to join our team at McCarthy Stone. This is a brilliant opportunity to support the management and smooth running of our thriving community of active and independent older people, so they can live their best lives in elegant private apartments in a beautiful setting.About YouTo be successful in this...

  • Duty Manager

    2 weeks ago


    Canterbury, United Kingdom Yha Full time

    YHA Canterbury Welcomes You to a Unique Place of Work!YHA Canterbury are looking to recruit a Duty Manager for 25+ hours per week.Based a short walk from Canterbury city centre, we are looking for a Duty Manager with a great work ethic and cheery demeanor to join our friendly team.Our bustling Youth Hostel provides accommodation to educational and sporting...

  • Seasonal Temp Cleaner

    7 months ago


    Canterbury, United Kingdom Calibre Cleaning Limited Full time

    We are looking for several people to join our team and work at a busy and popular local Cricket Club in Canterbury as a Seasonal Temporary Cleaning Operative. Example working shift patterns will be: **8am to 6pm** **11am to 7pm** **8am to 2pm** **2pm to 6pm** **11am to 2.30pm** **2.30pm to 7pm** Working days cover Monday to Sunday. All dates are different...


  • Canterbury, Kent, United Kingdom YHA Full time

    About YHA CanterburyWe are a busy Youth Hostel located just a short walk from Canterbury city centre, providing accommodation to educational and sporting groups from around the world.We are seeking a Duty Manager to join our team, working 25+ hours per week. The ideal candidate will have a great work ethic and cheery demeanor, with excellent communication...


  • Canterbury, Kent, United Kingdom Tangram Full time

    We are looking for enthusiastic Duty Managers and Bar Persons to join our dynamic team at Tangram, one of Christchurch's largest and busiest hospitality operators.Diverse VenuesDuty ManagersBar TendersPart-time, full-time, and casual positions available.We require people who love interacting with customers, understand exceptional service standards, and have...

  • Duty Team Leader

    2 weeks ago


    Canterbury, Kent, United Kingdom Course Full time

    We are seeking a highly skilled Duty Supervisor to work part-time in Kaiapoi, supporting our team with exceptional customer service and ensuring a safe working environment.Key Responsibilities:Provide first aid assistance when neededManage food safety protocols effectivelyPromote occupational health and safety throughout the workplaceRequirements:Demonstrate...


  • Canterbury, Kent, United Kingdom Tangram Full time

    Tangram has an opportunity for a skilled Heavy Duty Truck Technician to join our team at our Christchurch Branch. This role involves performing regular vehicle and body/unit servicing according to preventative maintenance schedules. The estimated salary for this position is $NZD 90,000 - $130,000 per annum, depending on experience.Job Description:This role...


  • Canterbury, Kent, United Kingdom Select Hotels and Resorts International Full time

    We are currently seeking an experienced Luxury Hotel Duty Supervisor to join our team at Select Hotels and Resorts International. As a key member of our front office team, you will be responsible for overseeing the smooth operation of the front desk, restaurant, and other departments during your shift.You will be responsible for handling guest complaints and...