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Front of House Team Member

3 months ago


Dorking, United Kingdom RBH Hospitality Management Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A (INSERT JOB TITLE HERE) AT (INSERT HOTEL NAME HERE)

What you'll be doing...

Reporting to the Front Office Manager, you can expect your working day to include the following. 

Checking in/out our guests using our Front Office operating system

Answering questions via telephone / face to face

Making new bookings and amendments

Taking payments

Be a Customer Service Champion

 

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Receptionist, you will need the following qualities and skills. 

Customer Service

Knowledge of Microsoft

Good telephone manner

Be a team player

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

#LifeatRBH