Security Team Leader

4 weeks ago

Chessington, United Kingdom Chessington World of Adventures Resort Full time

Security Team Leader - Chessington, Surrey 

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Hours: Permanent, guaranteed hours contract offering a minimum of 20 hours per week.

Here at Chessington World of Adventures we are recruiting for a Security Team Leader to join our Operations team

In this role you will be reporting directly to the Security Operations Assistant Manager, ensuring the smooth running and safe operating of the Security Department on a daily basis, working to support and motivate a team of Security Guards. If you want to work in one of the parks most challenging environments, then this could be for you

You will reflect the highest standard of safety, guest care, presentation and professionalism through effective leadership and team development. This role is also about focusing on staff retention and protection of assets at the Resort through role model behaviour, training and good knowledge of the resorts processes and procedures.

Working closely with the Security Team and other departments across the Resort, you will create, implement, and manage procedures to ensure a smoothly run operation, guaranteeing Health & Safety and guest experience are never compromised.

Qualification & Experience

  • Over 18 years of age.
  • An active, in date and maintain an SIA license (Door Supervisor Level 2).
  • Requires great administrative skills, with experience in the use of Windows operating systems.
  • Good interpersonal and relationship building skills with the ability to talk to all types of guests and staff.
  • Leadership experience, with a wealth of Security experience.
  • High level of motivation, both self and in a team, with excellent problem solving and decision-making skills.
  • Able to remain calm in high-pressure incidents, with the ability to prioritise tasks and handle a high workload.
  • Must be willing to work flexible hours, including Early, Lates, Nights, Weekends and Bank Holidays to support the Resort operations.

Benefits

  • An hourly rate of £12.92
  • 28 days holiday (including bank holidays)
  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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