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Security Team Leader
4 months ago
**Security Team Leader (Control)**
Chessington World of Adventures Resort, Leatherhead Road
Chessington, SURREY, KT9 2NE
United Kingdom
**Security Control Team Leader**
**Location**: Chessington World of Adventures Resort, Surrey, KT9 2NE
**Hours**: Permanent, full time, working an average of 40 hours per week. All employees are required to work evenings, weekends and bank holidays as required by the business
**Benefits**: Competitive annual salary of £23,920, discount on our animal VIP experiences and Go Ape course, discounts on our Hotels and a Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world.
With our Theme Park, Zoo, spectacular Hotels & Glamping as well as our Go Ape courses there are plenty of ROARingly exciting career paths available. We're also a part of the Merlin Entertainments family - associated with attractions like SEA LIFE, LEGOLAND Parks, Madame Tussauds and More
We're currently looking for a Team Leader to join our Security team at Britain’s Wildest Adventure
**About the Role**
In this role you will be reporting directly to the Assistant Security Manager, assisting the Security Management Team in providing a safe and enjoyable environment for our Staff & Adventurers at the Resort. If you want to work in one of the parks most challenging environments, then this could be for you
As part of the Security Management Team, you will be helping to maintain Security, Health & Safety and Profit Protection procedures for the Resort as well as ensuring the smooth running of the Security department on a daily basis, working to support and motivate a team of up to 50 hosts across Day Security, Night Security, Security Control and Business Reception.
As the Security Control Team Leader, you will ensure the smooth running of the Security & Operations Control CCTV room which is overseen by the Security department on a daily basis, working to support and motivate a team of experienced Security staff members.
You will ensure that the Security & Operations Control team actively provide excellent operational communication across the Resort, coordinating daily park operations, as well as ensuring all health and safety procedures and policies are being met, monitoring CCTV across the resort, taking initial charge of emergency situations and providing necessary support in assisting with the successful management of Resort wide incidents.
Finally, you will remain customer focused at all times and ensure all duties are carried out in a professional manner.
**What we’re looking for**
- Excellent observation skills with a friendly nature, delivering exceptional customer service
- A previous strong management and team building experience along with a solid incident management background
- Great organisational skills with the ability to take the lead and think on your feet to manage problems and issues should they arise
- Experience of working in a fast paced, high-volume environment with the ability to remain calm under pressure
- A can-do attitude with excellent communication skills and ideally wanting to grow within Merlin to further your career
- **Due to the nature of this role, you must be aged 18 and over and ideally hold a valid SIA Door Supervisors Licence, SIA CCTV License and Full Driving License.**
**What’s on offer?**
- A competitive annual salary of £23,920
- 28 days holiday (including bank holidays)
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus many more
**_ Everyone Matters at Merlin_**
- At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._
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