Membership Experience Host

2 weeks ago


Epsom, United Kingdom Everlast Gyms Full time
Membership Experience Host - Everlast Gyms - Epsom

Company Description

Everlast Gyms...

In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.

Elevation is a part of our core, matching with great company benefits to mention a few:

  • 20% discount across all facias
  • Frasers 1000 bonus scheme
  • Free Gym membership
  • Monthly Frasers Champion - winners get double their salary for the month
  • Opportunity to deliver personal training sessions

Job Description

Main Duties and Responsibilities:

  • To maximise every member and guest's experience in our club.
  • To support the sales and retention of memberships through excellent customer service.
  • To contribute with the cleaning and hygiene standards of the club as and when required.
  • To be a competent key holder of the club, covering shifts as and when required
  • To have a good understanding of the membership software system.
  • Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.
  • Support the Fitness Manager with Gym Floor
  • Ensure that you have experienced the products and services on offer.
  • Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.
  • To drive the secondary, spend KPI targets.
  • To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.

Qualifications

Need to be:

  • Of an outgoing personality, with a positive mindset
  • Competent with all administrative duties.
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
  • Willing and able to participate in learning and development opportunities, to progress both your competencies and career.
  • Able to drop into operational key holder duties as and when the business requires.
  • Passionate about fitness, administration and customer service
  • Flexible - to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members.
  • Target focussed - to support the club with sales and retention towards achieving success for the business.


Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn page here.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

  • Think without limits - Think fast, think fearlessly and take the team with you
  • Own it and back yourself - own the basics, own your role and own the results
  • Be relevant - Relevant to our people, our partners and the planet


  • EPSOM, United Kingdom EVERLAST GYMS Full time

    Main Duties and Responsibilities: To maximise every member and guest's experience in our club. To support the sales and retention of memberships through excellent customer service. To contribute with the cleaning and hygiene standards of the club as and when required. To be a competent key holder of the club, covering shifts as and when required To have a...


  • Epsom, United Kingdom Everlast Gyms Full time

    Membership Experience Host - Everlast Gyms - EpsomCompany DescriptionEverlast Gyms...In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.Elevation is a part of our core, matching with...


  • Epsom, United Kingdom CBRE Full time

    Workplace Experience Host Role Purpose Responsible for the customer experience throughout the Epsom office by supporting with the delivery of facilities management duties. Providing a seamless and integrated service for clients, ensuring an efficient, professional, welcoming and exceptional experience for all building users. Key Responsibilities Provide...

  • Event Host, Epsom

    2 days ago


    Epsom, Surrey, United Kingdom Kidspace Adventures Holdings Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Party Host at Hobbledown, Epsom. As a Party Host, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.Main ResponsibilitiesCustomer Service: Act as a point of contact for visitors, answer...

  • Event Host, Epsom

    2 days ago


    Epsom, Surrey, United Kingdom Kidspace Adventures Holdings Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Party Host at Hobbledown, Epsom. As a Party Host, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.Main ResponsibilitiesCustomer Service: Act as a point of contact for visitors, answer...

  • Saturday Showroom Host

    4 months ago


    Epsom, United Kingdom Sandown Mercedes-Benz of Epsom Full time

    **Showroom Host** **Mercedes-Benz of Epsom** An opportunity has arisen to join us as a Showroom Host to work at our Epsom site. The main responsibility of the host is to provide an efficient, professional and welcoming point of contact for all visitors to the dealership and directing them to the department they are looking for. This role involves...


  • Epsom, United Kingdom Nuffield Health Full time

    HEAD OFFICE Membership Support Executive **Membership Support Executive** **Epsom Support Centre | Hybrid Working | Full time** **£26,000 per annum, depending on experience** **37.5 hours per week** Being part of the central Membership team supporting the fitness division in all aspects of membership administration and support within our Nuffield...

  • Vip Hosts

    4 months ago


    Epsom, United Kingdom Fever Full time

    **Location: Fever Epsom** Are you a great team player? You don’t need any experience to join as a Host as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Have a great product knowledge and make recommendations that elevate guest...

  • Ward Host

    3 months ago


    Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    As a ward hostess you will help to enhance our patient well-being and their experience in the hospital. Working closely with other hospital staff you will be expected to deliver a great level of customer service to all patients, visitors, staff and various stakeholders. Various positions available. Ward Host (Epsom) Role is based primarily at Epsom...

  • Live Tiktok Host

    4 months ago


    Epsom, United Kingdom ECM.London LTD Full time

    ECM.London LIVE Tiktok shop is among the elite live streaming shops in the UK's TikTok sphere, dedicated to refining the operations of our exceptional broadcasters. Role Overview**: We're on the hunt for an enthusiastic makeup and skincare junky - A dynamic and talented TikTok Entertainment Creators and Live Show Influencers who can dazzle our audience with...

  • Live Tiktok Host

    3 months ago


    Epsom, United Kingdom ECM.London LTD Full time

    ECM.London LIVE Tiktok shop is among the elite live streaming shops in the UK's TikTok sphere, dedicated to refining the operations of our exceptional broadcasters. Role Overview**: We're on the hunt for an enthusiastic makeup and skincare junky - A dynamic and talented TikTok Entertainment Creators and Live Show Influencers who can dazzle our audience with...


  • Epsom, Surrey, United Kingdom RoyalAutomobileClub Full time

    Join Our Team as a Business Support AssistantThe Royal Automobile Club is on the lookout for a committed Business Support Assistant to enhance our operations. This position offers a unique opportunity to be part of a prestigious organization with exceptional facilities.Position Summary:Assisting the Head of Membership and Committees with various...

  • Event Assistant

    4 months ago


    Epsom, United Kingdom Animation Events Limited Full time

    **Event staff required for weddings & corporate events** **Immediate starts possible** Big personality, reliable and friendly staff required for event work in and around Surrey. We are a photo booth hire company looking for photo booth hosts at events and weddings. Work will include some technical responsibilities including setting up and running PC and...


  • Epsom, United Kingdom Kidspace Adventures Holdings Full time

    We are seeking applicants who can work at least one day at the weekend. The Escapade Group own and operate 5 visitor attractions within the M25. We welcome over 700,000 people a year through our doors and host over 3000 birthday parties a year. About the Role Whether it's a laser tag, classic, Nerf, teddy bear or archery party, it will be down to you to...

  • Event Assistant

    4 months ago


    Epsom, United Kingdom Animation Events Limited Full time

    **Event staff required for weddings & corporate events** **Immediate starts possible** Big personality, reliable and friendly staff required for event work in and around Surrey. We are a photo booth hire company looking for photo booth hosts at events and weddings. Work will include some technical responsibilities including setting up and running PC and...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused Contact Centre Coordinator to join our team at Nuffield Health. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesExpertly handle all customer interactions, ensuring...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused Contact Centre Coordinator to join our team at Nuffield Health. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesExpertly handle all customer interactions, ensuring...

  • Shift Supervisor

    4 months ago


    Epsom, United Kingdom Ember Inns Full time

    As Duty Manager at the Queen Adelaide, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more. Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the...


  • Epsom, Surrey, United Kingdom Penta Consulting Full time

    Job Summary:Penta Consulting is seeking a highly skilled Service Delivery Specialist to provide operational support to our hosted clients and their resources. This role will involve direct liaison with key stakeholders within our hosted clients, leading onboarding and offboarding resources, engaging with global payroll partners, and working with operation...


  • Epsom, Surrey, United Kingdom Penta Consulting Full time

    Job Summary:Penta Consulting is seeking a highly skilled Service Delivery Specialist to provide operational support to our hosted clients and their resources. This role will involve direct liaison with key stakeholders within our hosted clients, leading onboarding and offboarding resources, engaging with global payroll partners, and working with operation...