Membership Support Executive

7 months ago


Epsom, United Kingdom Nuffield Health Full time

HEAD OFFICE

Membership Support Executive

**Membership Support Executive**

**Epsom Support Centre | Hybrid Working | Full time**

**£26,000 per annum, depending on experience**

**37.5 hours per week**

Being part of the central Membership team supporting the fitness division in all aspects of membership administration and support within our Nuffield Health Epsom Support Centre.

**Key Responsibilities**:

- Managing the maintenance of all member data.
- To control, prepare and collect membership direct debits.
- Handling various types of communications and requests direct from members and staff.
- Liaising with gym management and staff to ensure prompt response to member queries and complaints.
- Providing an excellent level of support and customer service at all times.
- Manage the Sales Commission integrity checks for a region of sites.
- Support on integrity tasks for multiple areas in the business.
- Support on loading central contracts.

**Experience, Knowledge & Expertise - Essential**:

- Excellent communication skills and objective attitude to challenging situations.
- Managing and adapting to varied workloads and responsibilities.
- Administration experience
- Experience in a customer service environment
- Experience in a membership environment.

**Experience, Knowledge & Expertise - Desirable**:

- Experience with Gym Manager Membership system desirable.
- Experience with using different systems.
- Intermediate Excel skills.

**Role Specific Competencies**:

- Ability to work in a team environment and support colleagues whilst also achieving own objectives and targets.
- Personal values that drive performance with clarity, transparency and fairness to team colleagues.
- Flexible and open to change and new information; adapts behaviour and work methods accordingly.
- Ability to meet designated deadlines and managing multiple tasks.
- Exhibits integrity though fair and ethical behaviour toward others and a demonstrated sense of corporate responsibility and commitment.

**The Benefits**

In return, we offer a working environment that will help you grow your skills and experience and get the best out of life. Other benefits include 25 days’ annual holiday (increasing with service), gym membership, private healthcare and a range of lifestyle and financial wellbeing benefits.

Be your best and join us in building a healthier nation.
- LocationEpsom - Surrey
- Contract typePermanent
- ReferenceJR0075439

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.



  • Epsom, United Kingdom Reed Business Support Full time

    **Are you seeking a fast-paced, varied role within a company who offer genuine progression prospects? Are you looking for the flexibility to Work from home as well as the stunning offices?Are you looking to develop your skills within a company whooffer both personal and professional development? Are you self-motivated, ambitious and hardworking? Do you have...


  • Epsom, Surrey, United Kingdom TLP Consultancy Full time

    About the OpportunityWe have an exciting opportunity for a highly skilled and organised individual to join our HR Business People Team as a Business Process Support Executive. This role requires a high level of administrative expertise and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Provide exceptional administrative...

  • CRM Executive

    2 days ago


    Epsom, United Kingdom Netbox Recruitment Full time

    CRM Executive - Marketing Division £30-40,000 - Excellent benefits - PMI, 33 days holiday, free gym membership and lots of discounts, and cycle to work Excellent progression and training available 1 Day in Epsom or Barbican and then Work from home Help my client to build a healthier nation by delivering CRM campaigns, communications and automated...


  • Epsom, Surrey, United Kingdom CV-Library Full time

    About the RoleWe are seeking a highly skilled Business Support Executive to join our team on a hybrid basis. This role will involve supporting senior stakeholders, delivering tailored solutions to meet their needs and expectations, and maintaining relationships with clients.

  • Marketing Executive

    5 days ago


    Epsom, United Kingdom Optima Recruitment Full time

    ** Training Provided ** £25,000 ** Epsom offices ** Excellent career prospects** This is an excellent opportunity for a Graduate who is keen to commence a career within Marketing. Working in a very stable and professional industry - full training will be given. - Responsible with the other Marketing Executives for the copy-writing, design, proofing,...


  • Epsom, United Kingdom Peoplesafe Full time

    **The Role**: **Key Responsibilities**: - Deliver outstanding customer service to all customers. - Handling all customer interactions in a friendly and professional manner. - Resolving daily queries surrounding device performance, reporting, portal usage and alarm assistance, whilst aiming for a First Contact Resolution (FCR). - Processing all customer...


  • Epsom, United Kingdom Utility People Full time

    **Ref: JB-14092** **Role: Sales Support Executive** **Location: Epsom, Surrey - Hybrid working 3 days WFH** **Salary: £30 -£35k DOE and 20% commission** **Summary**: **Key responsibilities**: - Generating business through existing networks and leveraging current relationships - First point of contact for new enquiries - Proposal support and tracking -...


  • Epsom, United Kingdom You Recruitment Full time

    We are looking for a dedicated and detail-oriented Customer Support Executive to join our financial services client here in Stoneleigh. This position plays a crucial role in supporting an insurance broker and ensuring smooth administrative operations. In this role you will work in a supportive and collaborative environment, where there are opportunities to...


  • Epsom, United Kingdom CV-Library Full time

    Used Car Sales Executives, Would you like a £26,000 basic salary and a market leading OTE? 5-day working week with weekends on a rota? Company car? 33 days holiday per annum? The Recruitment Solution have a new and exciting opportunity for a Used Car Sales Executive to join one of our client's fantastic dealerships based in Surrey. Used Car...


  • Epsom, United Kingdom The Recruitment Solution Full time

    Used Car Sales Executives, Would you like a £26,000 basic salary and a market leading OTE? 5-day working week with weekends on a rota? Company car? 33 days holiday per annum? The Recruitment Solution have a new and exciting opportunity for a Used Car Sales Executive to join one of our client's fantastic dealerships based in Surrey. Used Car Sales...


  • Epsom, United Kingdom The Recruitment Solution Full time

    Used Car Sales Executives, Would you like a £26,000 basic salary and a market leading OTE? 5-day working week with weekends on a rota? Company car? 33 days holiday per annum? The Recruitment Solution have a new and exciting opportunity for a Used Car Sales Executive to join one of our client's fantastic dealerships based in Surrey. Used Car Sales...

  • Marketing Executive

    6 days ago


    Epsom, United Kingdom Appcastenterprise Full time

    We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business thatputs people front and centre of everything we do. Prestige Nursing & Care, part of the Sodexo Group, has...


  • Epsom, United Kingdom Nuffield Health Full time

    HEAD OFFICE Technology Support Specialist Technology Support Specialist Epsom/Hybrid Working | Technology | Permanent | Full Time | Competitive salary, depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship...

  • Marketing Executive

    6 days ago


    Epsom, United Kingdom Prestige Nursing + Care Full time

    We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do. Prestige Nursing & Care, part of the Sodexo Group, has...

  • Marketing Executive

    7 days ago


    Epsom, United Kingdom Optima Recruitment Full time

    **Marketing & Communications Executive** **Up to £30k ** Amazing benefits ** Study support including CIM** This Marketing & Communications Executive role is an exciting and challenging new role for someone who is keen to join a growing, dynamic company and make a real impact within the marketing department. **Marketing & Communications Executive...


  • Epsom, Surrey, United Kingdom Hello Recruitment Associates Full time

    Job Overview: We are seeking a skilled Key Accounts Executive to join our team at Hello Recruitment Associates.About the Position: As a Key Accounts Executive, you will be responsible for managing client relationships, negotiating contracts, and ensuring installations meet standards. You must also provide exceptional customer service and support.Salary and...


  • Epsom, United Kingdom Optima Recruitment Full time

    **Marketing & Communications Executive** **Up to £30k ** Flexible / Hybrid working ** Amazing benefits ** Study support including CIM** This Marketing & Communications Executive role is an exciting and challenging new role for someone who is keen to join a growing, dynamic company and make a real impact within the marketing department. **Marketing &...


  • Epsom, United Kingdom Blank Space Recruitment Ltd Full time

    **Client Services Executive - Events Agency** **Surrey** **£25,000 - £28,000 + bonus** Are you amazing with people and keen to work within an events agency where you can support a team to grow and nurture accounts? Get in touch! **The agency** This full service events and comms agency work with well known global brands, predominantly in the automotive,...


  • Epsom, Surrey, United Kingdom Hello Recruitment Associates Full time

    Job Overview: We are seeking a Key Accounts Executive to join our team at Hello Recruitment Associates. The successful candidate will be responsible for managing a portfolio of key accounts within the retail industry and building strong relationships with clients.About the Role: As a Key Accounts Executive, you will be responsible for negotiating contracts,...


  • Epsom, United Kingdom Reed Human Resources Full time

    My client is looking to hire a Talent Attraction Executive on a 12 month FTC (likely to be extended) to support with projects on how to attract new talent. **The role**: **Responsibilities**: - Developing the detail of new entry routes into the network - re-training for Techs, work experience for 16/17 year olds - Identifying ways they can draw in talented...