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Duty Manager
3 months ago
About Lampton Leisure
We set established high standards with our exuberant, friendly, driven professional approach across all our sites in Brentford, Chiswick, Hanworth, Heston, Isleworth & Osterley. Our leisure centres boast a full range of facilities including fitness studios, health suites, swimming pools, indoor & outdoor courts, pitches, tracks, and café facilities. It is our mission to provide inclusive and safe environments where we deliver supportive and professional services for all ages, abilities, and backgrounds to make a real difference and an enjoyable customer experience for all users of the Centre’s facilities.
About the Job
As a Duty / Aquatics Manager you will be reporting to the Assistant General Manager. Your responsibilities will include the day-to-day running of health and safety on poolside, managing the lifeguard team, coordinating wet side timetables, events and rotas; as well as acting as duty manager for the leisure centre. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.
Key Responsibilities include:
Coordination of events and activities like gala’s and holiday camps. Supervise and coordinate regular maintenance and cleaning of the facility.Responsible for the daily, weekly and monthly pool plant operations, tasks and checks.Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system.Perform pool hygiene & safety checks. Provide first class customer service to all users of the facilityAddress any customer queries or complaintsAbout you
To be successful in this role, you will have experience of wet side operations within the leisure sector, as well as previous supervisory experience and the ability to communicate clearly, influence and motivate staff. Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential.
Qualifications Required
Ideally hold or work towards a National Pool Lifeguard Qualification (NPLQ)Ideally hold or work towards a First Aid at Work QualificationIdeally hold or work towards a Pool Plant Operator QualificationIn return Lampton Group will offer you
- Free parking at all Leisure Centre Sites
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
About Lampton Group
The Lampton Group of companies (the “Group”) was established by the London Borough of Hounslow (the "Council") in 2012 in order to fulfil two main objectives: to deliver social value services on a local level; and to be commercial; fostering an entrepreneurial spirit and promoting growth. The Group has a social heart with a commercial head and delivers outstanding services across the Borough of Hounslow.
We are made up of five distinct business areas:
Services - delivering first class repairs, maintenance, and facilities management to Council and Lampton Group owned residential housing.Recycle - delivering domestic refuse and commercial waste collection as well as recycling services.Greenspace - delivering horticulture and conservation services, and parks maintenance.Leisure – delivering six leisure and sports centres, with facilities offering everything from state-of-the-art gyms, multiple swimming pools, tennis courts, soft play, a running track and more.Homes – delivering up to 1500 new build homes over the next 5 years by re-developing local authority land into residential and mixed-use projects.Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Important information:
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
