Customer Service Advisor
4 weeks ago
Whythis jobmatters
Areyou someone who likes solving problems? Maybe you like gaming ortinkering with technology? If so, you have transferrable skills tosucceed in a Customer Service Technical role withEE.
Why not use yourskills to make a difference and join our Home Technical Team inDarlington. You’ll be talking over the phone to customers with allsorts of broadband tech-related queries. You could be helpingsomeone with a simple router question or something that needs a bitmore work and ownership, you’ll be there for the customersupporting them all theway.
You don’t needspecific experience to join us. Provided you’re naturally helpful,calm, and can build relationships – we can train you on therest.
We understand thatlife never stands still, and like most roles within EE, thisopportunity is designed with flexibility in mind. We’re here tosupport you in being successful, meaning we’ll do everything we canto make sure you don’t miss that appointment or can look after yourfamily in an emergency. Just a few ways we’re doing this includeallowing you to schedule your own breaks and banking time, and theoption of occasional homeworking.
What’sin it foryou?
- A great starting salaryof £23,504 rising to £24,064 after 8 months of beinghere
- Online GP - Giving you access to a GP viatelephone or video 24/7 for both you and your immediate family,fully funded by us
- Market leading paid carer'sleave, up to 2 weeks off for carers to give that bit of extrasupport to our colleagues who are caring for family or friends whoare disabled, ill or elderly
- Family Leave -Equalised maternity, paternity, and adoption leave and it gives allparents 18 weeks full pay and 8 weeks half pay the first yearhowever they choose to grow theirfamily
- Huge discounts of EE & BT productsincluding your Mobile and Broadband – savingyou hundreds of pounds every year.
- Support incarving your own career path. We are passionate about developingour people and we’ll support you to achieve the career youwant.
- Season Ticket Travel Loan – giving youthe funds to pay for your travel to and from work up front, makinga difference where it counts.
- Volunteeringdays, so you can give back to your localcommunity.
- Optional Private Healthcare andDental, to protect you and yourfamily.
Ontop of all that, we’ve got a great team culture, meaningfulsupport, and tailored training to help you build a lasting career.What are you waitingfor?
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