Homelessness Prevention and Solutions Officer

3 weeks ago

Greater London, United Kingdom LB RICHMOND UPON THAMES & LB WANDSWORTH Full time

Job Title: Homelessness Prevention & Solutions Officer

Salary Range: £37,766 to £44,430 per annum

Full time, 4 permanent and 2 fixed term (36 months)

Location: Housing Customer Services Centre, 90 Putney Bridge Road, SW18 1HR

Objective of role

We are a London borough providing a very busy statutory homelessness advice service who are looking to recruit four Prevention and Solution Officers to work with us. In this role you will work with all types of people who approach us as homeless or are about to be. They may have become street homeless, or perhaps an individual has been asked to leave home. Maybe someone is being evicted from their tenancy and cannot remain there any longer or you may find that a family must leave their home due to violence. In this role you will work proactively with individuals and families to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures set out for you to conduct your role effectively.

Within the Prevention and Solutions Service, you will provide tailored advice and information to customers and provide interim accommodation where required. You will work within a hybrid model keeping a focus on the needs of our customers and supporting your work life balance. In addition to this, you will also provide an holistic approach and make the relevant referrals for clients who have complex needs that are not always immediately apparent. Your contribution and support will help those clients to stay in their current home or find a new home by delivery of key prevention techniques and options whilst managing expectations. You will enjoy partnership working, collaboration and have a keen motivation to meet objectives and importance of working towards targets.

About the role:

  • Prevent and alleviate homelessness by providing housing advice and options to those who present as homeless.
  • Conduct and review homelessness needs assessments and complete personalised housing plans to help empower individuals to sustain and secure accommodation.
  • Work collaboratively with various stakeholders and manage expectations.
  • Demonstrate an excellent customer centred approach and participate in Duty rotas.
  • Be able to issue out statutory homelessness decision letters aligned with Homelessness legislation in a timely manner.
  • Ability to take on a caseload and manage this effectively.
  • Utilise IT systems to accurately update and record information.

Essential Qualifications, Skills & Experience:

  • Be aware of the reasons for why people become homeless and have a good working knowledge of a range of housing prevention techniques and options to try to alleviate homelessness.
  • Have an ability to interpret and explain complex legislation and guidance.
  • Be able to work in a busy fast paced environment.
  • Possess excellent communication and interpersonal skills.
  • Have strong organisational and record keeping skills.
  • Have a vast experience of working with complex customers and an understanding of their needs.
  • Be resilient and possess the ability to work as part of a team as well as individually.

Closing Date: Sunday 16th February 2025 (23.59).

Shortlisting Date: W/C 17th February 2025.

Interview Date: TBC.

Test/Presentation: A written test will form part of the interview process

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

  • Homelessness Prevention Advisor

    23 hours ago

    London, Greater London, United Kingdom Service Care Solutions Full time

    Job Description Homelessness Prevention Advisor Camden, London Temporary Full Time We are seeking a dedicated and skilled Homelessness Prevention Advisor to join a team based in Camden on a full-time temporary ongoing basis. The post holder will be responsible for providing advice, assistance, and support to members of the community...

  • Homelessness Prevention Adviser

    1 week ago

    London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    3 months contract with a Local AuthorityJob PurposeTo provide tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing training & employment wellbeing welfare benefits and debt.Key Duties/AccountabilitiesTo provide specialist advice and casework service to a range of residents...

  • Homelessness Prevention Adviser

    2 days ago

    London, England, United Kingdom Hazz Design Consulting, Inc. Full time

    Homelessness Prevention AdvisorCamdenTemporaryFull timeWe are currently recruiting for a Homeless Prevention Advisor to join a Local Authority team in Camden. This is a full-time temporary role, where you will play a key part in preventing homelessness by providing expert housing advice and support to vulnerable individuals and families.THE ROLEAs a Homeless...

  • Homelessness Prevention Adviser

    2 days ago

    London, England, United Kingdom Morgan Hunt UK Limited Full time

    Are you a Homelessness Prevention Adviser for work in West London?Morgan Hunt's Public Sector and Government client based in West London is looking to recruit a Homelessness Prevention Adviser to provide support throughout a busy period.This assignment has been deemed inside of IR35.We are looking for a dedicated Homelessness Prevention Adviser to provide...

  • Housing Options and Homeless Prevention Manager

    3 days ago

    London Borough of Hillingdon, United Kingdom Service Care Solutions Full time

    Job Description Housing Options and Homeless Prevention Manager Hillingdon Temporary - 6 Months Full Time Summary We are seeking a dedicated and experienced Housing Options and Homeless Prevention Manager to lead based in Hillingdon and manage their housing services. This role is crucial for delivering high-quality housing advice and...

  • Housing Advice Homeless Prevention Officer

    1 week ago

    London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    12 months contract with a Local AuthorityJob PurposeThe postholder will be responsible for proactively delivering housing options advice including security of tenure low cost home ownership preventing homelessness investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a...

  • Housing Advice Homeless Prevention Officer

    2 weeks ago

    London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    12 months contract with a Local AuthorityJob PurposeThe postholder will be responsible for proactively delivering housing options advice including security of tenure low cost home ownership preventing homelessness investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a...

  • Housing Advice Homeless Prevention Officer

    2 weeks ago

    London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    12 months contract with a Local AuthorityJob PurposeThe postholder will be responsible for proactively delivering housing options advice including security of tenure low cost home ownership preventing homelessness investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a...

  • Homelessness Prevention Advisor

    3 days ago

    London, Greater London, United Kingdom Archer Resourcing Full time

    Job description Job purpose: To provide tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing, training & employment, wellbeing, welfare benefits and debt. To provide specialist advice and casework service to a range of residents including, homeless households,...

  • Senior Housing Options and Homeless Prevention Officer

    3 days ago

    London Borough of Hillingdon, United Kingdom Archer Resourcing Full time

    Job description As a Senior Housing Options and Homeless Prevention Officer, your role will involve: Addressing homelessness and providing sustainable housing solutions within the local community. Leading and managing a caseload of individuals and families at risk of homelessness or in temporary accommodation. Conducting comprehensive assessments to...

  • Homeless Prevention Adviser

    3 days ago

    London, Greater London, United Kingdom Archer Resourcing Full time

    Job description Job purpose: To provide tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing, training & employment, wellbeing, welfare benefits and debt. To provide specialist advice and casework service to a range of residents including, homeless households,...

  • Homeless Prevention Advisor

    3 days ago

    London, Greater London, United Kingdom Archer Resourcing Full time

    Job description Job purpose: To provide tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing, training & employment, wellbeing, welfare benefits and debt. To provide specialist advice and casework service to a range of residents including, homeless households,...

  • Homelessness Prevention Adviser

    24 hours ago

    London, Greater London, United Kingdom Vox Network Consultants Full time

    Responsibilities  To provide tailored advice on housing options, training & employment, wellbeing & welfare benefits/money management to customers threatened with homelessness or who are living in private rent accommodation or other settled non social housing. To respond effectively to, prevent homelessness through advice, negotiation, mediation or...

  • Homelessness Prevention Adviser

    1 week ago

    London, Greater London, United Kingdom Brackenberry Full time

    We are working closely alongside a Local Authority in Camden to assist with the appointment of a Homelessness Prevention Adviser on a 3month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: 19.49 24.58 per Hour Responsibilities:To provide tailored advice on housing options training &...

  • Specialist Homelessness Prevention Coordinator

    3 weeks ago

    City of London - Beaufort House, United Kingdom Hestia Full time

    Specialist Homelessness Prevention Coordinator We are Hestia. We make a difference.  At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal...

  • Homeless Prevention Adviser, London

    2 days ago

    London, England, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:To provide tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing, training & employment, wellbeing, welfare benefits and debt.To provide specialist advice and casework service to a range of residents including homeless households,...

  • Head of Homelessness Prevention

    24 hours ago

    London, Greater London, United Kingdom Spencer Clarke Group Full time

    About the role: Based in Central London (Hybrid): Lead a comprehensive prevention, assessment and advice service for all applicants in housing need, ensuring appropriate accommodation is identified together with any relevant support. Comply with the Council's policies, statutory and legislative duties, and current case law. Provide strategic and...

  • Housing Solutions Officer

    2 weeks ago

    London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    3 months contract with a Local AuthorityJob PurposeTo reduce homelessness by employing a range of behaviours aimed at building trusting and productive relationships with customers that enable officers to persuade influence and support them to make positive choices and fully engage with realistic housing options to prevent and relieve homelessness.To provide...

  • Housing Solutions Officer

    1 week ago

    London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    3 months contract with a Local AuthorityJob PurposeTo reduce homelessness by employing a range of behaviours aimed at building trusting and productive relationships with customers that enable officers to persuade influence and support them to make positive choices and fully engage with realistic housing options to prevent and relieve homelessness.To provide...

  • Housing Solutions Officer

    2 days ago

    London, England, United Kingdom Carrington West Full time

    We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties.You will work...